Metal Craft Company

Metal Craft was very responsive & I appreciate that. I've called other HVAC companies and they are not responsive and do not get back when they said they would. I've had scheduled appointments with contractor's & there were no courtesy calls to at least let me know they couldn't make it. I compliment Metal Craft on their excellent customer service and attentiveness to business.

JR responded to my call for my HVAC being inoperative. He arrived atmy house quickly, and he rapidly set about diagnosing the problem. JR had the problem fixed and the HVAC back in operation in a short period of time. He was very informative about the steps he was taking and kept me informed of his progress as he went along. I would recommend Metal Tech to my friends and hope next time I need service they will send JR to fix the problem.

Their customer service is exceptional! Their products are very high quality and their staff is polite, efficient, and knowledgeable. Our A/C went out on a day of 102 degree weather, they sent out a technician who looked at the unit (it was another company's unit). The unit was toast, he called the office, got a price for a new unit and it was installed with 4 hours. Wow! I will sing their praises from the rooftop!!!

They were late, very very late.. Only reason they didn't get 5. Eddy was good, polite and fixed our AC in about 5 minutes. It will be very nice to be in a cool house again. Not bad at all, very satisfied.

In actively remodeling a home, WHILE LIVING IN IT, we have worked with dozens of contractors who have set the bar so low with regards to not showing up on time, not retuning phone calls, not showing up at all, etc. Metal Craft has blown away the competition in not only doing exactly what they said they will, but in going above and beyond. They come early, stay late and only provide the best product and service. Metal Craft has truly changed the game for me in my view of how business in the contractor world should be handled. You might find a better "deal" elsewhere but Metal Craft will be there to repair it. Go with the best and have the most secure peace of mind, which I carry, and you will never regret it. I am thankful every day, and rest peacefully knowing that all of my needs have been met and to truly have faith and trust in the product and service that I have received. My experience has been exceptional and I will sing their praises until I am blue in the face. Not one dollar wasn't earned and I am proud to say Metal Craft installed it. Thank you's to them for changing the game. May everyone else follow.