Mattress Liquidators

The General manager at the Eastlake location is very rude and does not know the meaning of customer service especially when it comes to his employees doing wrong. I payed almost 3000 for a mattress that he refuses to exchange as per their policy that is within the 3 month trial period. I will never come here again.

Jerry and Adrian are the best st what they do. They worked their nagic. And because tgey gave us such a great deal. We bought two matresses.!! Great staff and very friendly! Great work guys keep it up!

Mattress Liquidators has 4 locations in el paso, I went to the one on Gateway West. This company is very shabby. They don't don't allow refunds and they try to force a delivery even if you ask them to stop delivery. They also let you know you don't have any warranty with the manufacturer but only after you already purchased it. They sell you furniture with cosmetic defects at the same sales price you would find it without defects at a reputable company such as Mattress Firm. They claim they will give you a full size mattress for free if you buy a queen size bed but that is not true. What they do is charge an exorbitant amount for the queen size bed even if it has cosmetic defects to make you think you are getting the full size for free. You apply for credit digitally but they don't give you a copy of the finance agreement so you never get to see it or sign it. You think you applied for 3 months no interest but yet if you don't call the finance company the next day they charge you interest on a year of payments. You think you are paying a certain amount because your invoice says balance due a certain amount but that is not the amount you are gonna pay because they neglect to include the tax on there and neglect to tell you. All of this is not divulged and is very deceptive.