Jane D.
Dec 31, 2011
I move a lot and over the years I have rented two properties from Mathers. As far as landlords go, they are decent. They are neither impressive nor disappointing; they are what I would expect and take for granted in terms of service in (Las Cruces I would highly recommend Stull Realty if you need multiple bedrooms!). Mathers takes a little bit to get to your maintenance issues; they only answer calls on a first-come, first-served basis, regardless of the nature of the problem, except during after hours emergencies. They DO have an after hours line, though it is clear from the two times my apartments flooded (once due to a broken water heater and once due to an upstairs neighbor) that the after hours people are instructed not to send out personnel unless the damaging nature of the emergency is clearly conveyed. (e.g. "water is leaking onto carpet" or "the drainage is causing permanent structural damage to the ceiling"). Just keep this in mind if you have to call on weekends or after hours.There is little personalized service involved in business transactions with this company, though service is speedy. They do not know their renters by name or location but they are polite and efficient. I think they manage alot of properties for alot of individuals.They are NOT good at going to bat for renters. When my water heater broke right before a key job interview, I had to stay at a hotel because they were slow to replace it because the owner did not want to pay. Also, when I got married and right afterwards our air conditioner broke, we were displaced for a week due to the heat. They gave us a deal on the rent for that month, but not a very good one considering the inconvenience, and they did not offer, we had to ask. Next time I will make a claim against my renter's insurance because this lengthy of inconvenience is not acceptable.However, all things considered, as a management organization, Mather's is better than others I have had in this area. If I could give 3.5 stars I would since I can't I am rounding up for at least some effort on their part.
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Antwan M.
Jun 8, 2011
Mathers Realty has huge apartments for good prices, but you end up in really bad locations. Usually these spots are in bad neighborhoods or next to a main street. I guess you get what you pay for. I got a huge 2 bedroom apartment and only pay electric for about 450 a month. I didnt think my location was too bad until I lived there for about 6 months and I got to experience the staff and the type of neighbors that come with the territory.If you have already checked Mathers' properties you can also tell that they are ALL roach infested. Every property I visited had dead roaches on the floor next to the stove, in the bathroom or in the closets. And no they aren't WATER BUGS because there are no pools in the majority of their properties. So look closely. Another thing is that they hall have a smell that come with the property/apartment. Whether it be ethnic food or B.O., or whatever prepare for a stench. I would stay away from Mathers, just lay off a couple beers or going out to eat and save another $50 - $100 bucks and you could find a better location that isnt Mathers. Trust me, it WOULD BE WORTH IT!
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Mark L.
May 13, 2011
On November 23, 2010, my rental rights were wrongfully violated when this real estate brokerage company took the liberty to send subcontractors over to my apt. to do maintenance without giving me the required 24 hour notice per law. And to let you know, this brokerage company utilizes many subcontractors to perform their maintenance for their properties. They are too damn tight and cheap to pay people a good wage, so they resort to sending out criminal subcontractors over to your apt. to do maintenance. Well on that day, I left my apt. and came back home later in the day to discover a handful of dvd/cd's missing, and a expensive piece of furniture moved into a different position in the apt. And speaking about maintenance, when you call the office and speak to these rude people about maintenance you need, it takes them about a week to get someone over to fix the issue. After this horrific ordeal, I immediately filed a lawsuit against Mathers Realty on December 6th, 2010 and have won the case, because of their negligent actions in not providing me "proper 24 notice" to enter apt. to do repairs! Instead of being the "proper respectful" landlord, they did anything but cooperate with me in giving me answers in regards to my missing property and furniture, so I had no recourse but to seek legal action against them. All these slumlords care about is their billfold (rent $) and the hell with your issues and problems!! And then I had to deal with their awful tenants in other buildings nearby who party all night with loud music and keep you up all night. Their rental clientele is primarily drug addicts, and college students who need short term housing...I was so glad I had reached the end of my lease after this horrific incident with what they did inside my apt. I was VERY fortunate to only rent from them for only 5 months - - and it was 5 months too long! The stupid secretary in the office who did up my lease did not know how to calculate a 6 month lease...she needs to go back to school and attend "Math 101"...Lots of Laughs!!!And then to add the icing to the cake, I today received a letter from them asking me for money. The judgment in my lawsuit ordered Mathers Realty to pay me $122 and their letter tells me that they are taking it out of the so called money I owe them...What a JOKE!!! My friend witnessed my apt. upon vacating, and I took extensive pictures which prove the clean condition of the property. So they are also screwing me out of every dime of my security deposit like they have done to others. Please reference other complaints against Mathers Realty with deposits on the Better Business Bureau website of New Mexico. This scum of the earth brokerage company has shown "NO REMORSE" to me over the wrongful malicious actions that were done to me, and CAVEAT EMPTOR - Renters BEWARE, and stay far away from these slumlords. You will regret big time if you decide to rent from these despicable deadbeats who could care less about you!!
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