Master Lube

Love this place, been coming here for years. You're in and out super quick and the workers are all friendly and great.

Great place as long as you want to come back and have them do it right later. I went to this place for a simple oil change, only to find out that they filled my windshield and my radiator with water. That's right. Water. And never even gave me the option. Cheap bastards. Now I'll need to had the radiator refilled and the window washer fluid refilled as well. I checked my oil, just to make sure they didn't put water in there as well. Brings new meaning to cheap oil change.

I was really surprised by the other reviews on here, but they are pretty old ones. I've been using this location for at least 8 years. I've never experienced a negative visit. And I've had, oil changes, battery replacement, radiator flushes and inspections. I consider myself pretty picky, even on minor maintenance as these. I trust them. They must be doing something right, they been here a long time.

Wow I really wish I had read the reviews before I went to this so called business. Not only is everyone that works there rude they couldn't even clean up the oil they spilled on my car.nobody at master lube looks like they like their job.

Three and a half weeks after getting my oil changed at this shop, my engine began rattling and made a funny noise when I accelerated. I took it to a mechanic and was told that during the oil change the technician had damaged the seal on the oil filter. The engine now needs to be replaced. The mechanic took pictures of the seal and the damage. I called Master Lube and to this day I am still getting the runaround. I do not find them to be a reputable place. I do NOT recommend them to anyone.

Master Lube has been servicing all my cars since 1984. I have had no problems with any of the services they provided over the years. I routinely get oil and filter changes done her in about 20 minutes. I have always renewed my inspection stickers here. They do a great job keeping my air conditioning cool in the summer time, and I have also had radiator flushes and transmission oil changes done here as well. Over the years, I have had three brake jobs done by Master Lube and they did it right. The staff is professional and efficient and take the work they do very seriously. The prices are competitive, and they recently started carrying my favorite synthetic oil, Royal Purple. I highly recommend Master Lube for all tour service needs. This morning, I brought my car in to check the A/C. It has been over 100F in El Paso everyday for a week and it seemed like my A/C wasn't cooling as well as it has in the past. In 30 minutes I was back on the road and the A/C is blowing 40F air again! Thank you Master Lube!

Horrible service and concerned for others. My mother went for an Emission & Safety service and the wrong odometer mileage was entered. 40K miles more! Her insurance company flagged it for her and assured her that it would be a quick fix from the location that made the error. The owner with the cowboy hat refused to correct the mistake that one of his employees made. He claimed to dispose of all records after a year, yet service was done on 6/7/22. He recommended getting another inspection done to fix it, but would charge for the service. Be careful if you are taking your vehicle to this location. Find a better location with reliable service and customer service.2nd picture is a review from another customer from a year ago with same concern. Previous employee also cautioning the public.

I got an oil change and an inspection and I was in and out within 20 minutes on a Saturday.

Been coming to master lube located on 3010 trawood dr for over 10 years always treated with fast and GREAT SERVICE the owner Jorge is a great man always very attentive of your vehicle needs