Mackenzie P.
Jan 3, 2025
DO NOT GO HERE IF YOU ARE A WOMAN!!! I came in for an oil change and the team present was rude and disrespectful. I could tell that just because I was a woman they felt like they could jib me and tell me what I needed. The one man that I did talk to ( his name was Carter) was actually respectful and talked me like an actual human. The rest of the team that I talked to and witnessed how they acted in the shop treated me like a dollar sign and someone that they could screw over. DO NOT GO if you are a woman they will treat you less than and I would rather find a shop that charges more but actually listens to me and treats me like an equal.
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Diane M.
Dec 26, 2023
I've been getting my oil change and inspections done at the same place for years. I had already been programmed to expect an hour wait. However I saw this place open, and I was shocked that my inspection was done in 15 minutes here. This is my new go-to place!! Everyone was very friendly and offered me a cold water. Lobby was clean and comfortable. So happy to have this place close to home.
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Magnificent B.
Feb 1, 2024
Customer service is horrible. Employees lack communication skills. Completely wasted my time.
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Bruce N.
Apr 5, 2023
Whoever in Lube Xpress HR hired Mr. Aram Madrid at the 1510 N. Resler location in El Paso, Texas, hit a home run. Mr. Madrid is the main reason why I continue to trust my vehicles to Lube Xpress. His customer service is unbeatable and he is extremely professional in the way he conducts business. I plan on continuing to bring my vehicles to this location
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