Los Olivos New Homes & Realty

Fred Saenz was very helpful and responsive in showing us rental properties. The properties themselves were beautiful, clean, and well-maintained. Ultimately, we settled on a home with a different realtor, but Fred was a pleasure to work with and I would certainly do so again in the future.

Owner is a nice lady but very old school ok how she manages property as a manager. At first her and her son were very attentive, but as time passed seems like they got overwhelmed. Believe they need more employees to help them manage rental properties. After my last tenants moved out, I had allot of repairs that were tenants responsibility and realtor paid herself first which left me shortchanged. Realty was making 10% profit out of my rent to manage which I was okay with but most of the time I had to contact the tenants myself and call around for quotes on repairs.

If there had been another review, maybe we could have been forewarned. But there was not, so we only had one good review, and our initial experience with Fred to go with when we decided to rent the house.Now granted, it was one of the 2 nicer houses that we wanted. But a few months in, I know we made the wrong choice. They do not want to fix anything. And when they do, it is done as cheap as possible.Their online payment is easy. But it costs $2 for a direct withdrawal from you account, and if you pay by credit card it's something like $50 service fee.Go with another company if you can.