Crystal M.
Feb 4, 2019
Seriously very impressed at how Lone Star has taken care of my vehicle and in great time frame. I was updated on everything going on as far as insurance approvals, parts, and pricing, Even going out of their way to enhance certain areas on my car. Thank you Jennifer and Jessica and of course your TEAM. I am truly grateful with your service. My baby looks PERFECT.
Read MoreEddy F.
Oct 20, 2019
Worst of the worst, to start off they took more than a month to fix my car which created lots of transportation issues for me. Then after detail cleaning my car i noticed how shitty the paint hob was, a little kid would seriously do a way better job at painting than the people here. Also, throughout my car and rims there were paint stains from the car that was being painted when i went to pick up my car which made me furious, ruining my investments. Another thing I realized after a while since i don't really use the doors that got fixed i decided to check them out, and after opening and closing the doors it makes a rattling noise which indicates there is something loose in there. The button on the handle of my rear passenger door that unlocks the door does not work anymore which is funny because even after the collision I had everything working perfectly fine and after getting my car it was in a worse state that i brought it in. And the last straw was today when i tried using my wipers for the first time since i got my car and it did not work, I thought it just ran out of water but instead I find out the water hose was perfectly cut so i had to spend out of pocket money to get that fixed, although it wasn't that expensive it's the pettiness involved in this job that pisses me the fuck off. I am not looking forward to finding out what else they fucked up in my car not to mention all the new little scratches i found. If you want to get your car fucked even more and love shitty ass jobs, this is the place to go, but if you're a normal person like myself you will definitely get the fuck away from this place and never deal with this company. I wish I could give this negative stars. Fuck this company.
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