La Quinta by Wyndham El Paso East

Staying at this hotel was a truly creepy experience. More than outdated...this place is just run down. Carpets in the halls are so dingy... thankfully no carpet in the room. Staff were all rude, everyone we encountered. The hotel is just filthy and the rooms as well.

Sheets were dirty and disgusting !!! Blood and all kinds of stains everywhere!!Never staying at La Quinta Inn anywhere.I am so upset I put my family through this horrible experience!

Not just bad. The worst. I want to say that this is not a staff issue - this is a management issue and overall corporate failure. I could not bring myself to stay here. I had to eat the non-refundable charge and literally ran away to a hotel down the street within 20 minutes of arrival. I checked in and walked into room #1 - the laminate floors were filthy. My mom didnt want to walk barefoot on them. There were smeared handprints on the headboard. Overall, it was just very dirty and not welcoming. There were places for a microwave and fridge - but they were empty. These are amenities i chose this hotel specifically for. I went to ask the front desk about the appliances and was given another room with a warning that it was not yet renovated - I asked what they meant and was told my current room was renovated, the next one wouldn't be. That was renovated? Wow. Room #2 was extremely dated, old carpets with apparent bloodstains. The pull out couch was halfway out, and mangled looking. I tried to push it back in and bruised my hand. This is a dingy 1.5 star motel masquerading as a hotel. Every inch of common area floors, walls and elevators were disgustingly dirty. This place doesnt need renovation. Burn it down and start over. Or not at all. Whoever is in charge shouldn't be.

Because there is no zero. Unbelievable state of disrepair and decay. Torn up carpet. Masking tape. Duct tape. Things not working. Our room had very obviously flooded and water squished up from floor as we walked. Musty and moldy air. Just stay somewhere else.

Rudy was great, very attentive to my relatives needs. Will be top choice for their next stay.

Very friendly, accommodating and engaging staff. The breakfast is better than most "complimentary continental" hotel breakfasts with protein options, which is what I always look for bc it's what I need. He beds are soooo very comfortable and it's almost hard to get up in the morning! They're more comfortable than our mattress at home!The hotel is going through a transition in decor so the floors are still being worked on. There is a pay laundry on kite and several Coke machines. Ice machines on 2nd and 3rd floors. Small soap, name brand shampoo, conditioner and lotion provided. It's not "the ritz", but we have been very comfortable here. You can even get a Texas shaped waffle!

When I reserved my stay, the total price I was quoted included the taxes and fees. Even so, I was charged an additional $35 by the end of the booking process. On top of that, I had to pay a surprise "refundable" deposit when I checked in. Even though I left the room in good condition, they kept my deposit. There were shady people hanging around outside my room. The WiFi password didn't work. The sink overflowed because the stopper doesn't move and the shower head was barely hanging on to the wall. I almost broke my neck trying to climb over the mile high tub wall. Oh! The best part - I got pink eye from the nasty pillows. I definitely wouldn't recommend this dive to anyone.

This hotel lacks basic security measures! The hotels lack of safety measures allowed two intoxicated people to access the pool area and assault my Son and I. The hotels response to what happened to us was minimal and noncommittal. They've made no attempt to rectify the situation or compensate us at all. Poor security and poor customer service. If you care about you and your family's safety choose a safer hotel.

Best place to stay in my opinion If u wanna get treated like royalty ask for nick! Service at its finest

Not the best place but we appreciated the kind and helpful staff. The accommodations were good for the price.