Thrashed
Rene C.
Nov 19, 2022
Cool place , cool workers .Love the place .. my only concern is buying online Bough a coffee table , they sent me a damage one, I return it and ordered it again and sent me the same one just inside a fedex box. Not coming from this store . But from shipping warehouse. They need better management and inspection upon delivering . It was easy return to this store twice with no Hustle.
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Heather P.
Jun 4, 2015
All of your Pinterest dreams come true walking into Kirkland's! Think burlap, mason jars, and monograms. Since their headquarters is located in Tennessee, it's no surprise the store has a strong Southern influence. The selection continues with anything from full length mirrors and accent tables to rugs and lamps. You can find something for every room in your home.The only downfall is that this particular location is much smaller than most stores, including the other location on Gateway Blvd. Keeping that in mind, the selection definitely suffers in comparison so it can be a hit or miss on a good find. However, you can order item(s) online and have it shipped for free to any store for pickup. Also on their website you can find out if a particular item is located at the store of your choice before actually traveling there. The stores in general might feel a little overwhelming once inside because every square inch is covered in merchandise. It's sort of like organized chaos. The workers here seem to know where everything is though and are friendly. Checking out is a smooth process. There is almost always some type of sale going on or a coupon available. Military (with id) receive an additional discount. Plus there's even a free Kirkland's reward program offered to customers.Last note, for those of you who are sensitive to smells, the satchels (potpourri basically) for sale fill the store with their overwhelming odor. That may be a problem for some. It is a pleasant scent but powerful enough that you kind of smell like the store when you leave.
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John W.
Jul 13, 2011
Messy store, beyond messy. Trashed, literally. Huge bags of trash behind the counter. One clerk who didn't look like they were engaged with making a transaction. The only benefit? The prices are low.
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Lilibeth C.
May 3, 2020
Love their products but horrible costumer service, I placed an online order for pick up. I received 2 emails confirming my order was ready for pick up from 10:00 am to 2:00pm once I get to the store exactly at 10:00 am I see they are closed because they decided to change their store hours last minute to open 11:00am. I've been waiting outside the store for an hour. Come one people we cant be wasting our time like this!
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Claudia R.
Jan 26, 2013
SERIOUSLY this store never looks like that. U should have taken a picture of the entire store not where they wrapped costumers orders which is behind the counter. I'm sure they cleaned up after. Shame on you
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