Jornada Veterinary Clinic

We moved here from Texas and my son told me about his vet that takes care of his horses and told me that her husband is a vet too only for small animals Willy loves them

I don't understand why anyone would give anything under 5 *'s! When Dr. Higgins moved from Calista to Jornada, I all too happily followed her. It's hard to find a vet that you feel understands the love you feel for your pets and will care for your pets as they would their own. Dr. Higgins is THAT vet. I have all of my pets in her care and haven't looked back. The staff has always been kind and just like with ANY doctor's office, you sometimes have to wait. Emergencies with pets happen. Wouldn't you want your pet seen ASAP if you had an emergency? In order for them to help an animal in a 911 situation, you may have to wait and I'm sure you'd want the same if you were the one with the emergency. You can always call to see if your doctor is running on time if need be. I've never waited for more than 15-minutes. I've waited much longer for my own doctors. This is typical of any doctors office no matter where you live.The loving care that my pets AND I get here is THE BEST! I'm always referring people to them. And remember, the people working here from the front desk to vet techs to pharmacist to the doctors themselves are all HUMAN. Give them a little grace. They know that in scary situations we're stressed, but try to exercise a little kindness nonetheless. Remember, they're caring for your loved one.If you are new to the area, do yourself a favor and IMMEDIATELY (run..don't walk!) get yourself established with a doctor and do the same for your pets. Don't wait until you NEED to be seen.

I still have not received the results of the test I paid for. I'm not sure what to do about that. Perhaps I should ask for a refund.

my Frenchie was sick for years on royal canine!!She suffered from what we were told was arthritis but was actually a reaction to the corn filler in the Royal Canin for bulldogs. Please talk to your breeder for breed specific feeding and not this vet.

I was a client for over ten years and the last couple of years I had a very sick dog. Two years ago, I ended up getting him treatment elsewhere because they were too busy at that time, and it was urgent for us. I would though keep his annual checkups with Jornada. Well, the last several months my dog was going downhill fast and I had an appointment with Jornada last month, but they cancelled it because they were closed due to COVID. It was an important appointment to help me determine how much longer my dog would live. I never got a call back to reschedule and again I had to go to another veterinarian so that my dog could go with some dignity and appropriate care to minimize his pain. I felt jornada treated me and my dog as just a number and did not do enough to accommodate and care for us when we needed it the most. I will not return!

Unfortunately we had to put our BostonTerrier/Pug to sleep 2 weeks ago. He had recently turned 15 and had slowly been going downhill. When he wouldn't eat anymore, we knew it was time. The vet gave a thorough exam and confirmed he was in the end stages of life. She gave us a couple options and we made the hard decision. During the whole process, the Doctor and assistant were so compassionate, kind, caring and respectful of our feelings. They gave us plenty of time to say goodbye. We also appreciated not having to sign in and taken immediately to our room and they took care of payment before the procedure, so we could leave right away. We can't say enough about how well the process was handle, since our emotions were riding so high. Thank you Jornado.

Jay got very sick. He had blood coming out his butt. I had to take he to the EMG . My vet of 7 years (Jornada Veterinary Clinic in Las Cruces NM) was too busy to see him. They are always ready to see my two dogs when they are well, but when they are truly in need. "Sorry, find somewhere else." is what they told me. They charge more than most, but I wanted what I thought was the best care. I think they will not be my vet anymore. I would suggest you also look somewhere else too if they are your vet.

So far I have been twice with my animals to see Dr. Higgins, and both times I was impressed with her care of our Beagle. She must have taken at least three solid minutes of petting and getting my dog comfortable before she even began the exam and that impressed me. As a therapist, I know the value in establishing a great foundation with whomever you work with, whether Beast or Man. I do find it a little pricier than my last place. But the last place also really sort of let my dog die without really letting me know how serious her decline was. There is a reason people say "You get what you pay for."

I have to say I love this place. There is amazing helping animals. The desk is great The Vets are amazing, and Vet Techs are so good. I will bring My cats here forever.

Would give 0 starts if i could. This vet office has 0 compassion. They refuse to fit you in, even if you are an established patient. My 6 month old puppy broke her leg. Had to go to El Paso to be seen as it was after hours for this vet. Emergency vet said to follow up with primary. Dog needed new cast. They refused to make room to place a new cast on dog despite her chewing it off. They said the recommend i go back to emergency vet. WHY HAVE A PRIMARY VET if they advise you to drive an hour away and pay triple because they can't make room to follow up after emergency. I have gone to this vet for years with other pets. I will be changing vets as they have 0 sympathy and make you feel guilty for not wanting to take your animal back to emergency vet. The vet did not offer a drop off or any solution at all for a tech to bandage the puppy. Only advice was to take her back to the emergency vet. No point to have this place as a primary vet they refuse help or solutions.