It's Time - Credit Repair

It's Time Credit Repair has changed my life. Thank you for all the credit advice and guidance. If you are thinking twice about credit repair, stop thinking about it and just do it! Carlos Payan and his staff are knowledgeable, friendly and professional. They have been in business for over 10 years and it truly shows!

When I first called It's Time - Credit Repair for information / potentially signing up for their service, they sold me the "world" and told me many of their clients are happy with their service. I however, did not receive any of this.Examples include:1. They promised me disputes every 30-55 days.2. They promised me prepared & professional "consultations" on my credit profile/report.Elizabeth (The "Expert") was not only BEHIND - ON HER OWN SET SCHEDULE of sending disputes, she was completely unprepared and LATE to the one consultation we actually did together.I had the consultation for 12 PM - she did not even show up till 12:30. I could tell she was completely unprepared, it was pathetic. She didn't even say my name right!When I brought up my concerns to the GM - Carlos actually acknowledged these concerns and then proceeded to do absolutely nothing for me besides an apology over a 15 minute phone call (Where he was also late to.)Overall, I am very un-happy with the service. (BTW - they will not give you a refund, which is kind of pathetic.) If you are reading the reviews to potentially sign up for this service, please heed my advice and go elsewhere.THEY ARE A C+ ON BETTER BUSINESS BUREAU FOR A REASON.

Worst creidt reapair company- stole my sensitive info and did nothing but charge my money and didnt change anything that helped my score increase and it was very difficult to cancel services