Interstate Towing & Recovery

I keep forgetting to write my review! On Easter Sunday we had a blow out on the Border Highway. The truck had a spare, but it was a pain in the ass to remove, as it was attached underneath the bed of the vehicle! After 20 minutes of trying and no luck, I turn around and here comes a wrecker from this company! He was a God send, he stopped and helped us! He knew where the tools were at to remove the spare, and we didn't know there were tools in the truck to do that! Within 20 minutes he did everything! I wish I knew his name, his uniform just said "The Kid." Well The Kid only charged us what we had and we only had 12 dollars on us! That was so sweet of him!

We were on the side of the road with our whole family; total of 7 people; with a blown tire. Steven, from interstate towing showed up and helped us change our tire. He was such a blessing!

Very shady place don't use them. Not very ethical, don't return calls. Honestly wouldn't even give them a one star rating.

This company is a last ditch type of place . They don't answer their phones ever. I've called a thousand times and they won't answer or return Calls. I'm not sure how they run a business this way .

I called to get my car towed because it died while I was driving home. They say it would take half an hour. While I was waiting I still tried to get my car stared. When I was successful at doing so, I called back to cancel the tow, I apologized to the man who answered. He was very rude in his response and told me he was putting me me as refuse service. I told him again I felt bad for the inconvenience but I thought it was more considerate calling and canceling rather than let the driver drive around for hours searching for a car that is not there. The man in the phone continued to to rude to me talking down to me and mansplaining how this business works. I told him I wasn't going to pay hundreds of dollars for a tow when I didn't need it after all just to be "considerate". When he continued to tell me he was putting me down on their list to refuse service to told told him that's fine, they are plenty of other tow companies that I would prefer. If it was at all possible would give this company zero stars due to how rude they were, unprofessional and had little regard for customer service.