Sandra R.
Dec 16, 2024
I am giving this place one start just because I had to in order to be able to enter a comment. DO NOT GO TO THAT PLACE. I went this morning to replace a battery I bought in August 2022 with a 30 month warranty. The guy told me I only had a month left, I got to the place and another person was having the same issue. Apparently in 2022 they were selling batteries that needed to be filled with water 2-3 times a year, they had a crappy sign on one of the registers but nothing in writing in the invoice they gave me back in 2022 and told me to hold on to. The employees there said my sale was done by the general manager Guillermo Esparza and that he never makes mistakes telling the clients about the water needed to be refilled. I asked to talk to Esparza but the two employees are prompt to tell me he wasn't there. One of them had my invoice and without me even noticing, wrote on it "warranty voided 12/16/25 and his signature. If they were doing things legally, it was no need to write anything on my back. Hope nobody else ever falls for such crappy service
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Lee R.
Jan 17, 2023
I DO NOT RECOMMEND THIS PLACE!! I went in to purchase 2 batteries and some other items and all was good for about a week. Then the batteries gave out and I had to exchange other items as well. I took everything back and requested a refund and an exchange but no one wanted to help me, so I requested a supervisor. The supervisor was combative, unprofessional and condisending. Bottom line supervisor did not want to help me at all- WORST customer service experience I have ever encountered..
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