howdy food mart

Gas pumps are often off line, can't use off line pumps unless you are willing to prepay inside before pumping gas. Often times when you can find a pump that works, a receipt will not print, because the paper has run out. You must go inside, wait in line for the clerk to print your receipt. This Howdy's is located conveniently to my home, I've been a customer for over a decade it use to be a pleasure doing business at this location. NO LONGER! Today I asked a clerk why the pumps were off line so much. I was told I should always drive up to the pump and look at the screen to see if the pump is on line before exiting my car to pump gas. I don't think I need to do that, I will purchase my 3 fill-ups a week at a different gas station.

If you have 2 lines open and a customer requests a bag of ice, you shouldn't just put a "closed" sign down and leave the line in front of you to unlock the ice chest and stay outside. It's rude that you don't even acknowledge the customers in front of you and just leave. Poor customer service the last several times there.