Home Alone Pet & Home Sitting Services

Michelle is an excellent pet sitter!! She took care of my dogs for a week and usually due to separation anxiety my dogs do not eat while I am gone. Michelle's empathy for my dogs made them feel comfortable and able to eat. I will definitely hire her again!!

We've used Ms. Michelle now 4 times and are confident to say this is the worst pet sitter we've ever came across. And we had quite a hand full. Here is why.. But before that I want to make sure that I state only our experiences and encounters with her. She might be great with others but this is our story. First off she is being always very rude when we asked for her service. We have 3 large dogs and 4 cats. The cats are simple... Open cans and bring our a bowl of dry food to the outside cat and check the water. The dogs are outside dogs and require extra care for being outside in their diet and only get the best foods and supplements for their well-being. They have a summer and winter diet. First we didn't wanted to overload her in her first two visits and introduced her slowly with the supplements adding to their food. Well she schooled my husband for harming the dogs changing their diet when asked to add supplements! Their diet never changed. Only in the summer the canned food is chilled in the fridge and the supplements are also always the same just that she has to add them for the 3 to 4 days.Then in her description of duties online is scooping doogy poop ... What that NEVER happened. As well as watering plants (Never done), taking the trash out (Only twice out of the 4 times) and mostly spending time with the animals. We have surveillance that records on motion. Which showed that spending time with the animals I guess is optional. We have a puppy that is still a little hyper and loves to jump. Well we saw there shoving him and elbow him to get out of the way the first two times. The next two times you see him always hiding behind the two girl dogs that also don't come close to her anymore. It broke our hearts seeing this. All she does is putting food out and walks the back porch up and down ONCE and that's it. I understand 30 minutes are not much to share with our Zoo and wash the dishes but for $20 a visit I expect her to give them some love. When we mentioned this to her she complained that she had to spend a lot of time reading through our instructions we send her two weeks prior her service. We asked her to come by for us to show it to her in person but she declined due to, and I'm repeating her exact text back, "I DON'T HAVE TIME!!!!!". Well don't you prepare yourself in advance? Or just do it on the time you're supposed to spend with the animals! No YOU come prepared to your job! And especially if you're already got instructions weeks ago and are in business for "over 12 years..".But the worse that happen we caught her live on camera. She came in and talked to one of the cats greeting her in the kitchen where we have a camera ever since pointing to the entrance and backdoor looking over the hallway and kitchen to see the kitties and doggies when they eat and also for security in the first place. She noticed the camera and I repeat her verbage "Don't tell me you have a camera... Because I don't like it!" and turns it so you can't see anything anymore besides wall. When we asked her why she did that and to please put it back in place she lied and said she just picked it up to look at because she wanted one for her own and must have put it back wrong. Well she didn't know it records audio as well. Sadly I can't attach the video here but to whom ever is interested we have the videos and screenshots of the whole conversations in text, which we gladly share. The next day she turned it back while arguing to herself about not liking cameras and while in her service she comes back with a kitchen towel and puts it over it saying "I don't like this, sorry...." while laughing. If this would be a sitter for your kids I ask you all would you allow this from a experienced, and licenced sitter? What does she has to hide we asked ourselves and noticed on her last visit that she walked around the house looking for more cameras maybe but the others are hidden. That really put a very unsettling feeling into us and we cancelled her remaining service to come home early from vacation! We do not recommend her.

I use Michelle thru out the year and have been using her pet sitting services for close to eight years now. Recently, Michelle took care of my four dogs, cat, turtles, and pond fish for a week! Michelle did the days and over nights for my babies. My babies all LOVE her!When I have to leave on my business trips, which is many times a year, I have no doubts when it comes to Michelle caring for my babies! Michelle is excellent, caring, loving, knowledgeable, trustworthy, and communicates!I highly recommend Michelle to care for your babies!

I got on Yelp to look up Home Alone's phone number because I read on Facebook that somebody was looking for a reliable petsitter in Las Cruces, and I wanted to recommend Michelle. I was shocked to read the review from Maximiliana. Michelle was our petsitter for our golden doodle for over 7 years, always overnight, and we never had a problem. She is completely trustworthy. Our furry son who has severe separation anxiety LOVED Michelle. When we returned home from vacation, which sometimes was 2 or 3 weeks, he was totally relaxed so we knew he was well cared for and loved. Michelle would even text photographs of him laying his head on her lap while watching TV on her overnight visits. It blew us away because he is NOT an affectionate dog normally.Reviewer mentioned that the online description noted pooper scooping, plant watering, taking trash out.. well, you have to specify that you want that done. Michelle asked us in our initial visit/interview with her if we needed it. We told her it wasn't necessary, and she noted that on the application paperwork. Many times she did it anyway, especially if we were on a long trip. There are two sides to every story but my husband and I could not believe what was written about her. We moved back to California and we miss Michelle more than she will ever know. BEST PETSITTER EVER!!

No idea if Michelle is a decent sitter because she never bothered to show up to our meeting. Couldn't even call to explain herself. A waste of my time, disrespectful to me and my cat, and unprofessional. I found someone else.