Greggerson's Cake Cottage

Happy Valentine's Day! I came in this morning to purchase a cake. They have ready-made ones, and I asked if they could please add hearts and write "Happy Valentine's Day" on the $18 cake. The woman at the counter said "they usually do not write on those cakes" What? Really? WOW! Okay. For the 20+ years that I have been a customer, I was always able to do this very thing! Thanks, but no thanks. So, I left. Without my Valentine's Day cake for my family. Oh well, off to another bakery.

Best cakes and cookies, always consistent and the service is amazing! I don't usually like frosting but Greggerson's is my only exception!

I ordered cake day before I needed it and they NAILED IT!! Thank you for making my 26 year old happy!! It is tradition for her every year to get a Piggy cake and this has to be one of the cutest!!

I really wanted to like this classic bakery but unfortunately I didn't. We have so many other excellent bakeries all over El Paso. If you include home bakers in the mix, there are plenty more. I'm going to say 2.5 but round up to 3 on this one.A lot of people like their signature frosting but I didn't at all...not even a little bit. It was overly sweet for me. The sweetness of the frosting on top of a cupcake can make or break it. In this case, it broke it royally. I had to scrape it all off the cupcake before eating the cake part. I just couldn't stand the taste or smell of this frosting. I hear it's made with almonds. It didn't taste like almonds at all imo. All I tasted was a ton of sugar. I think I even felt the texture of grainy sugar in the frosting. It was almost like the frosting was crunchy from so much sugar in it. Perhaps that was the almonds that people mention? Personally, I prefer whipped cream or cream cheese frosting. It isn't as sweet. It's also smoother and fluffier. Fondant (which I hate eating too) would've been better than the frosting here. I paid $7 for a half dozen of strawberry cupcakes. The cake without the frosting was pretty good. It was moist and fluffy. That's why I'm rounding up to three stars. The customer service was ok, nothing spectacular. The guy who was helping me was ok. He did his job but didn't go above and beyond. The bakery didn't have anything else to sell aside from cupcakes and cakes. I expected a larger variety of baked goods. It's still Covid times so there's that. Maybe just maybe if the frosting was different, I would come back. If not, I wouldn't return.

Cake for my grandmothers 90th birthday and she loved it! Beautifully decorated! I am from out of state and had to phone the order in without setting foot in the place. The woman who answered the phone helped me envision what the cake would look like. Very impressed!

Decided to have a last minute 1st birthday party for my daughter. I called the day of to get a smash and regular cake, and Greggerson's made it happen!!! I called about 3 times and spoke to two different people and both were understanding and were costumer service oriented. Not only does the cakes look beautiful I love the almond paste/taste of the cakes. It's a flash from the past of original type of baked goods. If you're used to store bought cakes and want to try something different, you try this place out.

I ordered a cake last minute and they had it ready. Cake was delicious, we had no leftovers! Icing is so good!

My family and I have been getting cakes here since I was in elementary school. I am now 20 and ordering cakes till this day and forever will. this is the only cake ill ever eat!!!

New to El Paso and was wanting a cake for my daughter's graduation. Asked around and several people recommended Greggerson's. Unfortunately, my experience left much to be desired. Walked in the store and was not greeted in any manner. There were a few people waiting in the lobby, so I stood in line. I was with a friend, another newbie, who was also wanting a cake. When it was our turn, the lady behind the counter just stared at us and waited for us to speak. There isn't any kind of signage showing any options like cake flavors, sizes, prices, etc. There isn't any kind of book with photos to give you inspiration if you aren't sure of what you want. When we asked if she had anything to give us ideas, she pulled out a sheet of paper that showed different icing fonts. She offered no suggestions or explanations whatsoever. So, we got through that, figured out our cakes and what we'd like written on them. I must add, the entire time she was waiting on us, she was halfway doing other tasks as well, so I felt very rushed and like I was bothering her. The day comes to pickup my cake. The decorations looked great but the wording was sloppy, crooked and grammatically incorrect, to include lack of punctuation that I had specified. I was very disappointed. The cake was also not wrapped or covered. It was in a makeshift box with no lid and just a flimsy piece of plastic wrap over the top that didn't even cover the whole top. I wanted nothing more to do with this place, so I paid and left without a word. I will say, I did think the price was fair for the size/design I wanted. I ordered a vanilla cake with raspberry filling. The cake was very dry and the filling was like a thick, fake pie filling glaze. I was not impressed. Maybe I caught them on a bad day, but my cake combined with lack of customer service, left me feeling so disappointed.

Excellent service and everything tastes so good. Great cakes for events, cookie platters, and cupcakes.