Martin H.
Sep 6, 2022
Had a 1080 steer dropped off and it is to be split with a neighbor. Put in our cutting order. 40% of 1080 is 648lbs. Shawna said we only got 587 lbs hanging.I'm not sure of how they divided it but we had cuts that the neighbor didn't have and they had cuts we didn't have even thought they were requested. All parties requested only 1 lb packs of hamburger and we both received 1 and 2 lb. packages. Also noted that the total weight delivered for the whole steer was only 313 lbs. out of the 587 hanging weight lbs. When we picked it up it was only chilled and not frozen. I will never take another thing to this place. I have had many animals including steers butchered so this is not my first rodeo. I feel we were cheated.RUN RUN RUN
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Deborah G.
Sep 13, 2022
We split a steer (weight 1080 lbs) with our neighbor, as we had done in the past. We used Willcox Meat Packing House last time and wish we had this time too. We each placed our cutting order with Shawna over the phone. During my phone call with her on 8/2/22 Shawna advised out of the 1080 lbs, we only ended with 587 lbs of hanging weight. When placing my cut order, I specifically asked for mostly hamburger, with the remainder in steaks with BONE IN them and requested additional bones from the steer for our dog. We received NO bones in any of our steaks, which I might add were tiny steaks compared to the ones from our last steer cut by Willcox Meat Packing. We received NO bones for our dog. :( I also asked for our hamburger to be only in 1 lb packages, but we received some of it in 2 lb packages. I was told by Shawna which steak cuts I would receive, but what we received did not match what she said we would get (which I took detailed notes of our phone conversation). She was unable to give me a price and said she would call me back. I never received a call back. We weighed our packaged meat after picking it up on 8/19/22 (very few dates they were available for pick up), as did our neighbor and ended up with a total weight delivered for the whole steer coming out to 313 lbs. out of the 587 hanging weight lbs. Anyone who has gone through this process knows something is off there!! Also, no receipt given at time of pickup (nothing emailed as promised) for what each of us received in meat or for the money paid. Meat came in flimsy Banker boxes that could barely handle the weight of the meat in them. Willcox uses heavy duty cardboard boxes. This was a lesson learned for us, we will only use Willcox Meat Market in the future!
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