Five Star Refrigeration

We rent. Our refrigerated air went out on a Friday, and the homeowner's warranty company would not pay for weekend repairs. It was between 98 and 103 degrees outside, and the weekend was beyond miserable. 5 Star arrived at 8:30 Monday morning, went up on the roof, came down, explained the problem, and was done by 11:30. We had cold air!! They recognized and replaced wiring that was absolutely embarrassingly old and exposed. We had rain the previous Friday morning and it had shorted out. They replaced the wiring and even left extra in the unit in case it needed to be replaced again. They were courteous, professional and fast!! We appreciate them so much!

.Is there less than one star possible?"What's one word to describe your experience with Five Star?"I would say "Criminals."Dishonest, bait and switch, over-billing, con artists, Used Car Salesman is probably the best way to describe Five Star.I see they have one review prior to my review. But I also see 9 other reviews are disallowed by Yelp. Because Yelp screens reviews which are believed to be false, or phony reviews. NINE phony reviews. Wish I checked Yelp Prior to contacting this Five Star.I won't go into details except to say ... please avoid these people, they are not trustworthy or honest. If you choose to hire them, you may "pay the price" in extra phony hours billed, extra materials billed etc. Like a dishonest car dealership, they give you and INSANE bill at the end of the joy, then try to get you to negotiate a lower number. If you don't go along with their game, they may go to your electrical circuit breaker box and kill power to your house like some kind of gangsters. They cut power to our 20x20 space, killing electricity to the hot water in our house, cutting power to our refrigerator, our lights, garage door, and irrigation system by removing the breakers - yes taking our breakers with them when they left. We were closer to calling the police, than our lawyer. By the next day, we called both the police AND our lawyer. These people are dishonest and unscrupulous. YMMV, but I doubt it.

I was impressed with how responsive Five Star Refrigeration was to help us with our air conditioner. After a long day of work, I came home to a hot house and it was oppressive because we live in the desert, 106 degrees outside. I called Five Star Refrigeration and they were at my home within one hour to diagnosis the problem and returned to fix at 8:00 am. After the repair, the air conditioner has never worked better. Moreover, the young man that came to work on the unit was highly professional and diligent. I highly recommend Five Star Refrigeration