Exit Realty Horizons

Realtor sat on our listing without ever coming over once to present our home to buyers. He once said, "We don't want to appear desperate". He had no sense of urgency until we request to remove the listing. Suddenly we got more appointments but the less serious ones. I requested an open house in the beginning, he didn't think it was necessary because "it will sell". He overpromised and didn't deliver. We've experienced better agents. He wanted us to keep the listing for 6 months because he said it will look bad if we remove the listing. Of course, so you can get more leads for your other properties. When I request to remove the listing, his response was that we still have the 3:00 appointment, despite my request to stop the tours.

Kristian Chervenock was the buyers' agent for a house we were selling. The bank was unbelievably slow at getting things done, especially ordering the appraisal on which the sale was dependent. Although this was not Mr. Chervenock's fault, his approach was ineffective and lazy. He used email instead of phonecalls to contact them. Everyone knows that many people simply ignore emails. So this was an ineffective as well as lazy method of trying to move things along. Then when the sale was almost done, we asked that the agents contact the propane company to arrange that we get reimbursed for unused propane. He had them "lock" the tank, which meant that propane was shut off to the house. He did not bother to ask (again laziness and incompetence) what "locking" the tank meant. This was in the middle of winter. Luckily we contacted the company and had the propane flow continue. The delays cost us, yet Mr. Chervenock seems happy to get his full commission. So find someone else.