ER Computer Doctors

We took our computer in for what seemed like a simple fix, but it turned into a nightmare. They had our computer for almost three months, and we finally decided to just pick it up without them fixing it. We were lied to on more than one occasion, once we were told that the part had been delivered, then told that it wasn't there, but that they would call and let us know when it would be delivered. We never got a call with that date, so we called again, and were told that it would be here on August 22nd, and that it would only take a couple of hours to make the repair. On Tuesday the 23rd, we called but were told by the man in the office that only the owner could talk with us about it, and he would have the owner call us, and he also gave us the owners cell phone number. The owner never returned calls concerning the status of the repairs, despite leaving several messages on his cell, and with the person working in the office throughout that week. If they had kept us updated with information we would have been much less upset about the situation, but this was the WORST customer service we have ever experienced, and we highly recommend that you don't use them for your computer repair needs.