One of the many signs posting about all of the items that they did not have in stock
Ultra low urinals with no dividers for privacy and a couch available for casual viewing. The way men's rooms were meant to be
Rent out the theater for privacy!
Ticket window and entrance.
Love seat in the bathroom?? Wow??
Jenny L.
Nov 21, 2023
Took the kids to Premiere Cinemas at Bassett today for their special Tuesday offer. We watched Trolls Band Together, a super cute movie with lots of references to boy bands. I was hoping for cheap popcorn and hot dogs like last time, but the prices went up to normal. The good thing is that you can serve yourself and get as much as you want. It got a bit chaotic with everyone serving themselves, but we still enjoyed our soda and popcorn. The seats were upgraded and the sound was better too. They made some nice changes to the theater, and I'm glad they brought it back. Although I miss the really cheap hot dogs and popcorn. -TODOELPASO
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Gina K I.
Jun 19, 2024
We tried to go to the movies today at this establishment. When we got there, we saw signs all over the place saying what items the movie theater was out of. They basically had only popcorn & water! There was even a sign saying that they did not have butter for the popcorn! We left and went to another movie theater !
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Charlie B.
Sep 10, 2023
Saturday was the first time in 5 years I had been in a movie theater. I just don't feel the need to visit as we have Max, Netflix, and Amazon Prime. I really wanted to see My Big Fat Greek Wedding 3 and this was a good choice of venue. There wasn't a lot of people and I hate crowds, this was a big plus. I was surprised that I was able to pick my seat when purchasing my tickets from the cashier, I really liked that. Making my way to the concession, it was a little ghetto, it looks like construction going on around there. I wasn't happy with the 6.75 large Diet Coke and didn't get the overly salted popcorn, which my friend bought herself. I was even surprised they had bottles of Smirnoff Ice for sale. I'm glad that they let you add your own butter to the popcorn. Fast forward going into the theater, I didn't not know the seats reclined! I sat my happy ass down and was like a little kid moving the buttons up and down until I felt perfectly comfortable! I also liked the little table you can use for your drink, snack, and even phone! I'll come back here as Tuesdays are 5.75 movies all day!
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David N.
Jul 22, 2023
Went to see Oppenheimer on a Friday night (July 21st.) I was pretty excited to see this movie in IMAX since I hadn't been to this theater in over a year. Restrooms were super dirty. Butter machines were dirty as well. Popcorn and trash everywhere. It must be a staffing issue. Weather outside has been in the 100s and it seemed the air conditioning ceased to work at all halfway during the movie. My guests with me complained during the movie as well about the heat. This made the experience very uncomfortable.
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Lisa A.
Aug 23, 2021
I'm going to say my recent experience was a 3.5 but I'm rounding up. It's been about two years since I last wrote a review about the theater inside of Bassett Place. This theater may have gone through a few renovations recently. The theater we were inside of had those comfortable, reclining leather seats. I remember the seats were gross the last time we went. They were old, sticky and uncomfortable. The floors were also sticky. Aside from the movie, the seats were the best part of the experience. I don't know if that's good? For me, it is...but...Unfortunately, the place seems to be understaffed. There wasn't anyone in the front when we arrived. You have to purchase tickets where the snacks are sold. The staff wasn't that friendly. The young guy who was helping me seemed annoyed when I told him I wanted to buy some snacks. This staff is probably overworked so I sympathize with them. I didn't see a sign saying they're hiring.The snacks didn't taste that great. The popcorn didn't have that much salt or butter. It was also a little bit stale. Me and my son ate what we could. The chocolate also tasted old. I couldn't finish it. The Sour Patch Kids and soda tasted fine. I didn't feel like dealing with the staff again so I just left it alone. The only reason I would come back is because not very many people come to this theater. It's also the only theater in El Paso that offers I-Max.
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Heather W.
Jun 22, 2022
One of the most comfortable theaters in town! Went to watch Top Gun: Maverick on IMAX and that experience was awesome! Great sound and huge screen. But the best part were the seats! Recliners each with its own tray table that swing across the front of you. So nice to have a place to keep your drink easily accessible and purse. Would have been a 5/5 but their concession lines could use some work. The concession employees are a bit slow and the lines aren't as organized as they could be. Concessions should be as quick as possible so people can get into their seat. Overall one of the best movie experiences I've had in a long time!
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Amos S.
Jan 1, 2016
Came here twice so far. The theatre is located inside of basset place mall. I like that. Why? Because that means it'll never be crowded. It's a large theatre, with plenty of screens for plenty of movies. Nothing terribly fancy though. Just a standard good old movie theatre. It's not dirty. The staff is friendly. The screens are large. The chairs are comfortable enough. It's not the new fancy kind that recline and have little table and such.. But again, it's just good enough for movie watching.. Which is what I come there to do. I haven't tried it yet, but they do have IMAX and 4D or whatever. That's pretty cool. I bet action movies look great on those screens. I'll have to check it out some time.Pricing. Hmmm, I honestly can't remember what their pricing is. Do they give a military discount?!? Hmmmm, 99% wanna say yes.. But it's not much I don't think. Either way, pricing is movie theatre style pricing... Which is of course, crazy lol. I mean getting in the door ain't bad but if you trying to eat or drink, anything, better take out a small business loan homie. Speaking of snacks though... Candies, nachos, hot dogs, Starbucks (yes Starbucks) sodas, and I'm 99% sure beer. Don't know if there's a limit though. Oh, and popcorn.. Duh. You pump your own butter though... Awesome- I like butter. Garbage- it only really buyers the top layer leaving 80% of the bag all butter less and healthy tasting... Smh. Check it out some time... Go catch a flick. Das it Mayne
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Chris M.
Jun 18, 2024
The theater was out of the following:Popcorn tubsLarge drink cupsSoda and ice machines were not working properly Temperature was hotWhere is management?
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Cheryl B.
Jun 22, 2024
Favorite theater went here all the time as a child they have starbucks and pretty decor. Staff is nice never had complaints but this is just my experience. Haven't gone in awhile cause I move and but it was pretty fun always coming here and going to the stores after the movies.
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John M.
Dec 16, 2022
Very disappointed, paid top dollar for tickets (3D and D-Box) to watch the sequel to Avatar. Due to technical issues, that they tried to correct - the movie was shown in shades of black, grey and green with a little blue thrown in. Remembering the initial, no way to watch the sequel. The potential for technical issues always exist - but they should have told the audience, giving them an option, offer refund or replacement tickets. No announcement or offer, guess they were just seeing who would complain. In there defense, when I requested refund, no argument. They should have been forthcoming - acknowledging the issue.
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