El Paso Photo Ops

The photo booth itself was a hit at my wedding. However, the service provided before and after my event was baffling. There was zero urgency to reply to emails, return phone calls or answer any planning questions I had leading up to the event. Each and every email I sent was followed up by a second requesting a response. As the client I felt as though I was an inconvenience. We purchased their largest package and even added their video service and was still given very poor service. It took about two months AFTER my event to be told there was no video even used in the booth. However, the only positive I do have of their service was the turnaround time in getting my digital version of all the photos taken at the event. Again, the photo booth itself was great... Which is disappointing that their service did not match up.