Chame O.
Jun 12, 2022
Necesitaba urgente alguien que me sacara copias de mi auto y ellos me ayudaron de inmediato ! Aparte he llevado llaves que casi son imposibles de hacer y ellos lo hacen , aparte muy amables y atentos ,súper recomendado !!
Read More
Laura S.
Jan 7, 2021
I locked myself out of my home on Christmas Eve and I contacted El Candado, not only was he available and willing to help me, price considering the time and day I requested help was so reasonable Thank you foe your help. You saved me Laura Elisa
Read More
Veronica Z.
Feb 17, 2021
locked myself out of my car and he was quick to help. only waited fifteen min and had the car unlocked within give. he also answered on the first call. Other places listed did not answer and the only other person who did didn't even call back liked she stated she will. Highly recommend
Read More
Marco G.
Aug 27, 2018
I had to rate them at least one star, since it does not allow you to rate less than one. They provide a terrible service. We had some locks installed at our office and we were charged $700.00 for two doors. Not, a week had passed by when one of the locks broke. They have terrible quality and terrible customer service. They did come back to supposedly repair the locks and it made no difference. The locks were never installed correctly from the beginning. Have complained several times with no response from this company. They are complete scammers.
Read More
Laura C.
Nov 28, 2019
Rude unhelpful and super super judgy honestly worst customer service to date I have ever experienced if possible I would rate 0 stars y'all need to fix your attitude
Read More
Victor G.
Mar 6, 2024
There is a serious communication issue at this company. I talked to two different people to get a quote for a lock replacement, and neither of them had a recollection of talking to me just minutes before.
Read More
Frank G.
Apr 6, 2022
Even though I did not buy anything from them they were very helpful and informative in regards to what I needed.
Read More
Linda H.
Jul 16, 2021
They said they would be at my location within 45 -60 minutes. I waited 60 min before calling them back because no one ever arrived. When I called them back for an ETA they hung up on me. Then I was sent a text from two different numbers. One text said " sorry I can't talk right now" the other said "sorry I'm stuck in a job." Common courtesy would be to call the customer back to give them this information, not just hang up on them. They are unprofessional and I DO NOT recommend this company!!! They deserve ZERO stars unfortunately I had to give them one just to submit this review.
Read More
Andrea S.
Aug 22, 2021
Their prices are the best in the business! I called around and they were the first once to answer on a SUNDAY. They were at my apartment in less than 15 minutes and were able to unlock my door in no time. They were always so professional and polite, 10 out of 10 recommended!
Read More
Mark V.
Oct 12, 2019
These guys at El Candado are awesome! Despite a high volume of service calls on a Saturday morning, they took good care of me as soon as I walked in. The driver's door lock on my truck had stopped working. In less than 2 minutes, they determined that a new key was needed as the original key had worn down and smoothed itself out. They verified the key code, cut me 2 keys, lubricated the lock, and I walked out 10 minutes later after paying a fair price and trying the door lock myself.Fast. Convenient. Well-equipped and the staff is experienced.I highly recommend them!
Read More