Dutch Bros Coffee

I am updating my review and giving them props for their service. Their ideas for pet friendly treats to share while you get your caffeine sips in, is just great. Luciano gets a treat from either Starbucks or Dutch Bris after he goes to the groomer. They usually squirt whipped cream into a small espresso sized cup- Ditch Bros did one better- they gave him a larger sized cup with doggie biscuits dipped in there- just like biscotti! He loved it....

First visit at Dutch Bro. Fast and friendly is the motto. This young lady Z gave me a free try to experience one of their coffee. She did this because I was not sure what I wanted to order. So, really super friendly which is a 5/5 on the service side. Now I understand why Dutch Bros' lovers love their employees because how nice they truly are ! They treat you like family. DB offer a broad variety of drinks including energy drinks which is great if you are not a coffee addict like me. Their "Dutch Freeze" (blended coffee drinks) and flavored coffee options are very popular. In terms of pricing this is definitely more expensive than McDonald but less pricey than Starbucks. To me Dutch Bros is the big winner over Starbucks in terms of value and taste!

I go to this location almost everyday since I started working. I get the exact same thing every morning. The staff is always so friendly and over time have gotten to know me and when they see my car one girl in particular pokes her head out and says "Hi Ms Sarah" or she starts adding my order knowing I never change, I work at a High school and they always ask how it's going and joke about the craziness and knowing this drink helps me through the day, today I saw this on my cup. It really made my day. I love the staff and the drinks are amazing too. Highly

I love the chai here! It's not too sweet, unlike Starbucks and even when I asked for oatmilk instead of regular - it didn't taste like motor oil! Also, this place is so cute, they were giving away stickers for Christmas! :) the staff is extremely friendly!

Go somewhere else. Poor walk up service. Slower than two retired school teachers at happy hour. No people skills, definitely no customer service skills. Second time we have had long wait times at Deoche Brothers. Poor quality drinks. Bad vibe environment. Never again.

Finally had the opportunity to try Dutch Bros! I ordered a seasonal drink, the cookie dough cold brew, and it was pretty good! It has a slight mocha taste and the soft top was creamy and yummy. It wouldn't be my first choice for a coffee shop, but I like the variety and definitely want to go back to try some more options. As far as service, the employees were working as quickly as possible and were super professional. Much appreciated, especially during the summer heat!

I was so excited to be visiting EL PASO and finding out there's a DutchBros down the street from my father in laws Omg the line for this place is how it is at every Dutch bros! Typically there's a line and it doesn't worry me because I know the service is fast. Well unfortunately I was stuck in their drive through for over 20 minutes because their system went down. But also what knocked them a star was the fact that after waiting we got a cold order of hot ordered drinks. But the awesome 4 stars is for the two other times I came here without a long wait! And amazing customer service. Even with the hot mess wait, the staff was very apologetic and everyone was super sweet about it

At my age, I've been watching what I eat and drink these days. I've been trying to cut out sugar and caffeine from my diet more often. Diabetes runs in my family and I'm trying to avoid getting it. Anyway... I'm glad Dutch Bros offers sugar and caffeine free options. This is great! This was my second time going to Dutch Bros. I believe it was day three of them being open in El Paso. I went to the one in Las Cruces when it first opened around July? Nothing against the Cruces location but I felt like I had a better experience over here. I wasn't a fan of their coffee when I went over there. It tasted watered down and I didn't enjoy the flavor. The service at both locations was great. The employees know what they're talking about and the process is quite organized.I ordered a sugar free Italian soda in strawberry flavor and a hot cinnamon tea for myself. Both tasted great! The tea was nice and warm, quite soothing for my tummy. The soda was refreshing and cool. I got my partner an iced vanilla chai tea and he liked it. He said they made it just right. They added whipped cream and cinnamon on top of it. He usually never finishes a chai tea but this time he did and really quickly! My son likes hot cocoa but he wasn't with me. I will for sure be coming back! It's not too far from my house. Also, it's nearby for when I make a Walmart run. I'm going to have to try more of their sugar free options and get my son a hot chocolate or tea. They have SO many flavors and options! The possibilities are endless! They don't really have any food, just granola bars and muffin tops. I had a chocolate chip muffin top in Las Cruces. It wasn't my favorite. It was packaged up and reminded me of something you buy out of a vending machine. The prices are about average with other chains and local places. Check it out if you get a chance...at least once.

Order ahead doesn't work always end up waiting the same amount of time as going through the drive thru. Today they lost my order, girl told me to wait to see if they find it. I had 2 receipts showed both. they said they would make after waiting 20 minutes I just left. Push my order to the end even though the pick time said 9:15. They didn't refund my money and I didn't get my drink. Horrible service.

Extremely long wait time.Only one was ahead of me at the counter. $7 dollar drink. It was meh this time. Not happy with my visit today...