Don Carbon

Clean food- whew. I think of "eating clean" I think of Don Carbon. The chicken is sauce free and mesquite grilled to juicy perfection they have different seasoning rubs and lemon pepper is delicious but the plain chicken is my favorite. I love that I can get a nice sized portion of steamed mixed veggies without butter or heavy salt. Their Fit Bowls are ideal for anyone on the go, not just athletes. Mine had lots of great steak strips that had the nice mesquite flavor on top of veggies and some quinoa. They have dine in, drive up and delivery options.

poor customer service especially from restaurant manager Sylvia Lopez. Missing items? Incorrect items? She won't care. she'll tell you to get it yourself

I've had this chicken about 4 times before but I didn't like the 8 piece order I bought today; the chicken was cold and tasted old.. the charro beans and rice were ok. I don't plan to buy chicken from this restaurant anytime in the near future. Very dissatisfied

Don Carbón was founded in El Paso in 2013 by a Mexican family from Juarez. Since the franchise has expanded and we have several Don Carbon in El Paso. They are known for their grilled chicken cooked on a large charcoal mesquite grill. This Don Carbon is often super packed with construction workers at noon. Their mesquite grilled chicken, macaroni and charro beans combo is really solid and offers a great value. I really love their charro beans and macaroni as side dishes super tasty and authentic. Service is always friendly and efficient. Overall this is a good place for tasty grilled chicken in a pleasant atmosphere.

After searching for a Mexican style grilled chicken place in the area I asked a Super Mercado employee and she directed me to this place or el polo loco..And I gotta say Don Carbon is the bomb. Com! It might not look bright and shiny, but Don Carbon is tastier fresher and more authentic.It is also competitive in pricing! Their salsa is delicious and spicy! Charo beans are a little spicy too. Drive through staff was friendly and accurate. They added something I forgot to the order and they said it's all good and got me on my way. When I come back to heEl Paso I will come again! : )

We loved this casual dining spot. The marinated mesquite grilled chicken was delicious. The macaroni salad was fresh. Everything was yummy. Staff were terrific. Prices were reasonable. They had a sink outside the bathroom. No need to avoid touch or avoid touching the bathroom door. Genius. Parking was nearby and plentiful. Over the next months I have to make regular trips to Las Cruces and hubby asked if I can make the drive to El Paso each time to pick up some Don Carbon chicken. Yes. Yes, I will.

I came in 15 minutes before they closed I order the 3 piece chicken with macaroni salad and the baked potato. I also order the tres leche cake . The chicken was delicious, fresh and warm . However the baked potatoes I got was old it had blacked spots and it tasted disgusting. It had melted cheese on top but it more like government cheese. I tossed the bake potato out . I had the chicken again after 2 days and for some reason it more more delicious, it tasted like it had a bit of lemon on it but I didn't taste when i first took a bite from it . The tres leche cake was okay , wasn't the best but it served its purpose

Don Carbón is my go to jam in El Paso. They have been providing me, my friends and my family with delicious charcoal grilled chickens for years and when Covid hit, I became concerned. I had been consistently asking if they were going to reopen their dining areas anytime soon and finally today I was able to go inside! They kept insisting they wanted to make sure it was safe to reopen! I had never been to the Upper Valley location because it's so far off the beaten path for me, but I was impressed with the way they were running it. First. The sanitation tunnel to enter. Kinda wild, kinda awesome, new experience for me. You walk through what I can only assume is misters containing sanitizing agent. Impressive. On top of that, everyone was masked up, temperatures were checked, constant wiping and sanitizing. Color me impressed. My only disappointment is that it's probably going to be hard to find a table as they continue to spread the word about their reopening. Love this place. Chicken and charro beans were on point as usual. I'll be back.... maybe later today with the family.

Tonight we experienced the worst hamburger we've ever eaten and complained to the manager. Lady with no remorse. Meat was advertised as Angus but was gray after cooking , mushy with filler and the worst, cheap artificial garlic taste that stayed with us the rest of the evening. (We did alert them we were not garlic people but she played dumb. Just about made us sick. Manager said she didn't know what was in it as it comes pre pattied but that customers loved it (sadly, ). Gave her back a whole burger (we ordered two) and she went to the back...not to return. No offer for money back on one or any meaningful apology. Quite an attitude. Now for second comment. Don Carbon is known for fajitas, rice and beans and bowls which we have had and were good. Just avoid at all cost the mystery meat (not Angus) burgers and hopefully this Manager chick will check out.Oh..by the way the fries are coated, small and overcooked. Don should take a lesson from Five Guys.

The chicken is usually very good but the service is always terrible. I called and was left on hold for 8 minutes, called back and again placed on hold for 4 more until I gave up. Their cashiers have a crappy attitude and expect a tip like if they provide any kind of actual service.