Daniel Call - State Farm Insurance Agent

I've had my car and renters insurance with this office for a few years now and couldn't be happier!! They offer the best Customer Service and don't make you feel like another number. Jordan and Litzy are very helpful and check in with me often to check how all is going, that alone makes it a plus! Ive had to use my road side assistance a few times and State Farm made the assistance so smooth and I had to pay nothing out of pocket. Nothing but great things to say!

Customer service is always great and reliable. I have been with state farm for 26 years and with Daniel call for 15 years after 2 trucks that have been stolen they still have provided me with a great rate and still provide me with great service and have always been respectful.

Buen servicio muy amable marily y jordan siempre atentos alo que nesesitamos

I've been with Daniel Call for my home insurance for several years now. There have never been any issues with my policy. Jordan is always prompt to respond and help with anything I need. Would recommend!

So basically it has been a mess since my policy was transferred to this location. I called to ask for a change of address on my policy. The lady I talked to wouldn't give me any information about my policy. I went ahead to ask if anything was wrong and she wouldn't answer me. She then transferred everything to Mary Lou? She sounded like she knew what she was doing. Basically said she would call me back within a couple of day because she didn't have access to my policy due to the transfer. Three weeks go by she never called. I called again to change my address (I can't waltz in because I live out of the town) they apparently changed it and I go about my day. The current apartment then goes on to ask for my proof of insurance, and when I log in to the app the old address is still showing. I try to pull up my policy in the hope that the app hasn't updated. I then called again Friday 1/10/2020 third time I'm calling for an address change. They "finally" get it done, mentions that Marylou is a great employee and that she is always on top of her work (bullshit).My advise would be to get your things in order. VERY unorganized!! Waste of my time! I'm sure they're not covering charges made for not halving insurance. I NEVER had these ridiculous issues with the previous agent. Why did my policy get transferred here!?

Always having excellent customer service and support in case I need it. Great Agent