Jay's Automotive - Alameda

"They charged $130 for an electrical diagnostic to determine what was wrong. All in to diagnose and replace my bad battery was around $300 and took a bit under two hours. Would come back if I needed help again."

Jay's Automotive - Lomaland

"I called ahead to inquire about services (oil change and coolant leak repair) and duration And was told if I brought it in within the hour they could have it done by the end of the day.I dropped by vehicle off at 10am and got a text update with a link to my vehicle's status and courtesy inspection status (which is pretty cool) around 2pm. However, the text stated "Hi Ryan, your vehicle is ready for pickup at Jay's Automotive! We couldn't find any coolant leak at this time." Even though my garage floor says otherwise. What I found out later, was that there was never a diagnostic conducted they simply checked the reservoir and said there is enough coolant in it.Their building is clean and the gentleman at the front was very courteous, but dropping my vehicle off and waiting four hours for an oil change and not even attempting to look at the other issue is problematic.*Update* Jay's reached out and asked for an opportunity make a better impression. I appreciate and can respect that. Thank you!"