Diaz Services
"I called several companies and this company was only one who had availability. I should have guessed why. Courteous lady but doesn't listen. I have tenants whose heater went out and two of three are super elderly. When I called in Monday they were able to get someone out on Tuesday between 8-12. No one called me when they were done. My tenants son had to message her to let me know they had left. So, I call and ask if they had finished and she said oh they are barely leaving...which was an hour earlier. But hmm ok. She said they need my email address so they can send quote. I told her I don't use my email address to please call me or I can hold to find out. Well guess what? No call and I wake up today to see an email was sent. I was just on hold 10 minutes and then it says missed called please leave a message. I call back and now they answer. She said yesterday the part was available. She has to call and see if it's available today. She can send guy out today if it is. Let's pray it is in stock today as it was yesterday. This the three star review. Had they actually called me every one would be happy today. This would also have been a five star review post. I hope she actually calls me back and let's me know the status of them finding the part and a time frame when they can go out today???? Jus Sayin"
Tech Roofing And Construction
"Please do not do business with this company. In 2022, this company improperly replaced my roof. I am now moving forward on action and please pay attention to the following:(1) Do not allow them to suggest they will meet with your adjuster. They do not have any bearing on your claim being approved although they will imply that. You pay your insurance, no them. Also, don't give them the adjuster settlement for them to claim work they will not or can not complete.(2) Do not let them immediately start on your house. Demand the contracts are completed and agreed first. In fact, get other estimates from other roofing companies. Make them detail their work or they will try to use it against you through intimidation.(3) Make sure you verify time line for the project, they will drag out work even if weather is not an issue.(4) Do not let them intimidate you on your claim. (5) Demand the number of people working on your project remain through completion.There is poor attention to work with this company, they used products with heavy fumes causing me headaches. The contact will not contact you or think you will forget the issue. They will try to stretch the scope of work, this is why a detailed personalized contract is important. They will try to scare you with the mention of a Mechanics Lien or Police Report. Don't fall for it, this company is bad news.Do not put yourself through the recovery process I now have to complete. And they do not honor warranty. I reported leaks to them during their process, they were stupid enough to use it as an excuse to how it was a fraudulent claim in my complaint process. Their evidence was during their roof replacement process just over a year ago. As I stated their work was poor and they tell on themselves."
