Yellow Bird Services

Yellow Bird Services

Cat L. "I have a rental property with a HVAC service contract thru Yellow Bird. My tenants contacted them when their furnace stopped working. J.D., the service technician, showed up promptly to troubleshoot and fix the problem. This review is mainly to express how very impressed and satisfied I am with his professionalism and customer service. J.D. called me out of state and gave me a very easy to understand explanation on what he thought was the potential problem with the furnace (bad inducer assembly). He located a spare part, installed it, and the furnace started working again. Not only did he fix the immediate issue, but J.D. went above and beyond when he noticed the furnace & duct work was not anchored down appropriately, which was causing additional noise to the unit. He anchored them down at no extra charge. J.D. also noticed that the placement of the thermostat was not in an ideal location and was probably the reason the heater kept shutting off before reaching the set temperature in the house. He recommended re-locating the thermostat at some point in the future and advised the tenants to simply set the thermostat a few degrees higher as a quick fix. I highly recommend J.D. for any HVAC work. He was patient with all my questions & concerns, super knowledgeable and a good teacher (I know nothing about furnaces), and he left a good impression with my tenants as well. Yellow Bird owners take note: You should put J.D. at the top of your list when dispatching technicians for service calls. The quality and professionalism of J.D.'s work reflects highly on your company and is sure to keep your customers loyal and will help bring new customers to your business!"

Diaz Services

Diaz Services

Andy A. "I called several companies and this company was only one who had availability. I should have guessed why. Courteous lady but doesn't listen. I have tenants whose heater went out and two of three are super elderly. When I called in Monday they were able to get someone out on Tuesday between 8-12. No one called me when they were done. My tenants son had to message her to let me know they had left. So, I call and ask if they had finished and she said oh they are barely leaving...which was an hour earlier. But hmm ok. She said they need my email address so they can send quote. I told her I don't use my email address to please call me or I can hold to find out. Well guess what? No call and I wake up today to see an email was sent. I was just on hold 10 minutes and then it says missed called please leave a message. I call back and now they answer. She said yesterday the part was available. She has to call and see if it's available today. She can send guy out today if it is. Let's pray it is in stock today as it was yesterday. This the three star review. Had they actually called me every one would be happy today. This would also have been a five star review post. I hope she actually calls me back and let's me know the status of them finding the part and a time frame when they can go out today???? Jus Sayin"

B & G Mechanical Air Conditioning & Heating

B & G Mechanical Air Conditioning & Heating

Roy D. "We had an issue with home refrigerated air compressor. They repaired and performed Regular seasonal maintenance and at a good price."

Refrigeration Express

Refrigeration Express

Chris C. "Recently worked with this company. Paid for stuff that wasn't needed because of thief wrong diagnosis. Had to spent a bunch more money to get it fixed. Sadly not all companies honor their work ."

Metal Craft Company

Metal Craft Company

Kim W. "Their customer service is exceptional! Their products are very high quality and their staff is polite, efficient, and knowledgeable. Our A/C went out on a day of 102 degree weather, they sent out a technician who looked at the unit (it was another company's unit). The unit was toast, he called the office, got a price for a new unit and it was installed with 4 hours. Wow! I will sing their praises from the rooftop!!!"

Refrigerated Solutions Inc

Refrigerated Solutions Inc

Michael D. "Was a No Call No Show after we set an appointment. After trying to call several times, called from a different number which he answered immediately and gave no excuse for No Call No Showing! Went with another local person who was much cheaper and way better!"

Rush Maintenance Heating & Cooling

Rush Maintenance Heating & Cooling

Michael C. "We called Rush because our Evap Cooler needed serviced. Kelly came out and took a look at it and it turned out the door had been open on the side and a flock of doves had moved in it. Upon further inspection the unit needed many things and he gave me a price on getting it running but stated he was not sure it would last long. We asked for a quote on a new one and set it up for a week later on a Sunday. In fact it was fathers Day !! Kelly showed up early with I believe his son. I was surprised how prepared and quick and professional they were. Being a former HVAC controls technician it was a great surprise. They had the old unit removed and replaced in no time at all. Now we are able to use the rest of our house again. Thanks Kelly and Rush for helping us out in this time of need. Also for giving us a fair price and the determination you exhibited in getting it done. We appreciate it. This is the way a company should be run."

E-Square Services

E-Square Services

Terese C. "If you need your microwave, dishwasher, washing machine, dryer, refrigerator or any other appliance fixed, and do not need it for weeks later, be sure to call E-Square. If more than one appliance needs to be fixed, they will not come unless a technician can fix both appliances at the same time. They have several excuses, and the gentleman who answers the phone is extremely friendly and nice we cannot do anything without asking his supervisor, manager, or they don't ever have any parts in stock, and have to order them. When they order them it takes several days to more than a week to get the pardon. If an appliance brakes and they come service it and need to order apart, and another appliance breaks, they will not come fix the second appliance until the park to the first appliance comes in.I've asked to have the owner call me so he knows of the terrible service. I haven't heard from them, and I am sure I won't."

Eco Living

Eco Living

Bobbie H. "I cannot say enough to warn against this company. Where to start, the salesman lied about several things, and even when I confronted him, he kept lying! The workmen left their trash. I just found out they messed something having to do with the electricity in my house and I'm going to have to get an electrician to fix it. They scratched my floor when they installed the furnace, one guy stole my charger! I should have gone with my gut feeling. I really regret that now."

Comfort Zone Heating & Cooling

Comfort Zone Heating & Cooling

Josefina M. "Hired Comfort Zone to install new AC on my historic home. Living in a historic area can be an issue for some Companies since they don't want to deal with additional City requirements. So some companies agree to meet and don't show up. The Team arrived on time and install was done in one day just as Jesse Mendoza promised. They took care of obtaining City permits and when I asked if the unit could be installed on side of house they were able to figure out how to get it done. The Team is amazing shout out to Daniel and Edgar who did the install and came back the next day to finish the privacy screen the City required. If it was possible to give a higher rating I would. I highly recommend Comfort Zone!"

Aircon

Aircon

Becky A. "I've been dealing with Aircon for almost a year. They say they will return with parts but have yet to arrive. They do not return my calls that are always left on voicemail. Michelle said they have a lot of voicemails to go through, so I'm assuming she needs to do her job. Otherwise, she would only have a few voicemails. They say they call my mom, but she checks all her messages, so I question that remark since Aircon does not check their own voicemails. I'm told the air conditioner needs a new coil; the owner was the one who first came out last year. He said he would order the part and come back. He never ordered it, and he never came back to repair it. They gave me the number to another company because they didn't want to deal with us anymore. I was tired of being ignored and not getting what was promised. My elderly mother has been sitting in a hot house, and her health is not good. I've told them this, but it doesn't matter. I would never treat my clients the way they have treated us. For their sake - nothing better happen to my mother.This was the last text from them after mistaking them for Airserve.Boss this dumb lady again. Smh. Why she so obsessed with me We finally had the air conditioning repaired by airserve, and there was never any leak in the coil."

Kings Aire

Kings Aire

Rick G. "Had to have our old Rheem A/C unit replaced. KA had installed that unit as well. Ramon was very good at explaining what needed to be done. The company sent a 4 man crew and had our new Trane up and running in less than 5 hours. They are always very polite and professional. They also impress me in that they do file inspection reports with the city and have the city inspector come out and okay it."

Apex Roofing and Restoration

Apex Roofing and Restoration

Emmanuel T. "I recently requested an estimate on roof damage for my home; I was very quickly told that it would not be covered by insurance and that I would need to pay for the repairs myself. I searched for a roofer who can help and Trevino Roofing came out. He immediately spotted hail damage and said I need to file a claim with my insurance. He also offered to come over when the adjuster was there. Initially the insurance said it would not be covered; however, the person from the roofing company came and showed the adjuster the damage. The insurance agreed to pay for a new roof. I wish APEX had did the same thing instead of quickly telling me (within a few minutes) that I would have to pay for the damage myself."

Blue Collar Solutions Heating & Cooling

Blue Collar Solutions Heating & Cooling

Alison R. "Jeffrey and Marisela did an outstanding job in converting our poor old evaporative cooler to a new, beautiful, refrigerated unit! They were prompt, courteous, and professional. This will be a game changer for our volunteers, our visitors, and our rescue felines who are awaiting their "furrever home". Thanks so much!Michelle CorellaFounding MemberThe Cat's Meow Resource & Adoption Center"

SoBellas Home Services El Paso

SoBellas Home Services El Paso

Rick K. "AC out in midsummer heat while other companies were unavailable ~ SoBellas responded with a technician that same morning. Problem resolved & would use them again!"

Scott Heating & Cooling

Scott Heating & Cooling

PJ V. "The other night, my water heater pipe burst. Water was coming out from my walls and flooded my whole garage. I checked for fast responses and Scott Plumming responded in minutes. It's nice to have a 24 hour service. Thank you Jessie for fixing the busted pipe and preventing it from bursting again! Thank you Scott Plumming for your services. Definitely keeping you in my contacts."

One Call Plumbing

One Call Plumbing

Cristina P. "I called around and everybody had a 2 week wait. One call sent over William and he was able to fix the leak in a few hours. He was respectful, knowledgeable and quick. I learned he is a veteran and I was so happy to have met him. Thank you William for your service to our country, thank you One Call for helping solve my plumbing issue so quickly!"

El Paso Appliance

El Paso Appliance

Victor S. "Excellent work. I've used these guys twice and been very pleased both times. Their work is fast and done on the spot. Transparent as well- they'll show you what's wrong and how they can fix it without too much of a dent in your wallet. i hate calling repairmen for things around the house as I am pretty handy but when things get too technical, these are my go-to guys."

Airwest Mechanical

Airwest Mechanical

Emmanuel G. "Just had an a/c convertion done at my moms house so i called Air West they set up an appointment with me which they showed up on time.Both guys where very nice and respectfull.My mother was very pleased with their customer service they did a good clean job on a timely manner....overall i would recomend them to my friends and family and you!!"

Times Refrigeration Air Conditioning and Heating

Times Refrigeration Air Conditioning and Heating

Zian Z. "Had them come by to give me a quote. They were 4 hours late and they gave me a huge list of things that needed to be repaired and that it was going to cost me an arm and a leg. I got 2 more quotes from other companies and nothing that times refrigeration had mentioned was actually broken. They were trying to ROB me."

Home Pro Solutuons

Home Pro Solutuons

Javier R. "Very professional service, will definitely recommend great way to save money on your electric bill."

Sun City Plumbing & Heating

Sun City Plumbing & Heating

Sal B. "Sun City did a great job getting my HVAC system working on point. My unit was running with the blower going out. The team was able to contact the supply company and get the motor replaced at no cost to me! I will use the company from now on! Thank you Manager Jose, Office manager Michele and tech Michael Estrada for great service!"

El Paso Appliance Repair

El Paso Appliance Repair

Jerry J. "Great service. Called them on a Friday to repair my ice maker and it was fixed on Monday. They are true professions and do their work for a fair price. Would recommend to anyone that needs an appliance repair!"

Southwest Air Conditioning Company

Southwest Air Conditioning Company

Susan F. "They were prompt and efficient. I contacted them because the other company I called was late and didn't notify me of their delay, very unprofessional! Thank gawd this company came through. They wore masks and were professional and friendly."

AB Climatic Services

AB Climatic Services

Abel S. "Thank you for attending to my troubles on a short notice .. holiday weekend .. great communication and services all around .."

Innovative Trades

Innovative Trades

Carissa T. "Innovative Trades was INCREDIBLE! They came out because we had faulty electrical issues that we couldn't figure out. The service providers were very knowledgeable, helpful, friendly, and clear with their explanations. They resolved our issue going above and beyond what they had to do and we would recommend them/use them again!"

One Way Heating And Cooling

One Way Heating And Cooling

Paul B. "If I could leave more than five stars, I would! I live in California and my mom lives in Elpaso. Her air conditioner went out on a day where it was 111°. One way heating and cooling saved the day. My mom is elderly and has dementia. The woman I spoke with on the phone asked if she was elderly, and I said yes and instead of having to wait two weeks like every other place, I called they squeezed her in. Thankfully it was a fairly quick fix and she's now got air conditioning again. I can't recommend them enough not just for the quick speed of their work but for the customer service they offered. It's hard enough to manage this from out of state, but having them made it easy.Thank you so much! I will highly recommend you to anyone who I know needs assistance."

Affordable Plumbing

Affordable Plumbing

Shelby M. "Gaby is wonderful. Affordable Plumbing and their employees go way beyond the norm. The cost was half what a nationally known plumbing company was going to charge me. Gaby was on time and most of all he was kind. They installed a dishwasher that Lowe's installers had told me was not up to code which was not right. It just was a different system than they were used to. Affordable plumbing understood the system had no problem with it and was able to install the dishwasher with no issues that along with my gas range. I'm giving them more business because now I trust them. They will always be my "go to" plumbing company."

On The Go Heating and Cooling

On The Go Heating and Cooling

P W. "Let me start by saying great CUSTOMER SERVICE! Everyone was so polite and went out of their way to make sure all our needs were met! We own some rental properties in NM and always have issues with our a/c's.My family and I shopped around and immediately noticed a difference when we contacted On The Go.Santos is extremely knowledgeable in the world of H.V.A.C.Definitely recommend!"

Sunshine Heating and Air Conditioning

Sunshine Heating and Air Conditioning

Kenneth M. "Personable and professional technician did an excellent job of winterizing my heating and cooling system at a fair and competitive price. Best of all they squeezed us in when no one else would."

Air Max Heating, Cooling and Refrigeration

Air Max Heating, Cooling and Refrigeration

aram h. "This is the second time I have relied on Gilbert and he didn't let me down. It was 105dg and my wife was home recovering from the hospital. Out worthless home warranty @choice home warranty couldn't find anyone to send out and said they didn't know when they could. So I was on my own ; I called Gilbert he showed up quickly gave a a fair price for an new condenser with install and then delivered and installed in 48hrs. He is a pleasure to work with and honest. I recommend him to anyone looks my for quality work at an honest price. I am lucky to have come across Airmax and Gilbert"

Sharp Plumbing Heating & Cooling

Sharp Plumbing Heating & Cooling

Anna M. "I had a hot water leak in the foundation. After American Leak Detector marked the leak and discussed it with me, I called Sharp Plumbing to redirect the water lines in the attic. Nick showed up and gave me an estimate that day. I felt it was a fair price and his crew showed up Monday morning. They knew what they were doing. Completed the job in one day. Left me house clean and free of any debris. Nick checked on them twice during the job. I was very pleased and so far so good - I have hot water and no leaks. I would definitely call them again."

Las Cruces Plumbing and Gas

Las Cruces Plumbing and Gas

Xanthe P. "How refreshing! I called Las Cruces Plumbing and Gas to fix my gas line in my food truck as well as a burst pipe. What nice guys Isaiah and Justin. They came, fixed both, were on time, kind, friendly and got the job done. My grill is working!!! Water is flowing in the house. Thank you guys. I will definitely call them again."

Pronto Plumbers

Pronto Plumbers

Nick I. "Called on a Saturday, they called me back within 15 minutes of opening and were on site that same day before 11am. They repaired the pipe and did an excellent job. No leaks, sturdy install and cosmetics are great too. Would definitely recommend."

The Air Conditioning Company

The Air Conditioning Company

Ralu R. "I guess this is a typical "bait and switch" tactic company. They left a hanger on my door, saying "we previously installed a unit at this address, here's your free inspection". So, I called them. They don't have record of any installation at our address, and the person whose name was on the flier was out and supposed to call yesterday. Yup, they did not.I hate it when companies lie to get business. Be honest and offer a free inspection, and THEN lie about what the repairs needed are. I am sadly disappointed in how the business is run."