The Most Scrumptious Body Shops in El Paso

Benson Autobody & Glass

"This business has worked on 3-4 of the vehicles I have owned. The latest one was my 2016 Chrysler 300 after someone backed into my trunk area. The folks were nice as always and got it done when they said they would . The repair looks amazing! Only thing I did not like was the rental car I had to drive for 2 weeks...after my Chrysler it was like driving around in a tin can!"

Hoy Family Auto

"This is dealing with only the service department. I have been going here for years to get my car serviced, John the service manager is always friendly and accommodating. This is the only dealership I reguraly use as I always felt ripped off at any other dealership over my lifetime. Prices are fair and they do what you ask. Normally they give me a new loaner or if it is just an oil change they will shuttle me to my work."

Advanced Placement Auto Body

"We needed to have some bodywork done and visited this location, among others. The cost was a little more than all the other quotes but we felt comfortable spending a little bit extra knowing that the work was going to be quality. Matt was amazing, constantly texting status updates of the progress and delivered it on time. It was perfect. Everything we could've wanted. The lifetime warranty on the clearcoat was an added bonus."

The Body Works

"This body shop does excellent work. My car looks like I just drove it off the show room."

Midtown Body & Glass

"Richard the owner is always there to help. If you want an honest body shop where the work gets done right and the paint looks like you just bought the car then bring it here. This shop uses certified auto parts not generic Chinese or foreign parts. Meaning they use stuff that fits and doesn't need to modified to fit. My car got in a small wreck and took about 2 weeks to finish the car and again they came through. Posted some pics of before and after. They worked with my insurance and made the whole experience hassle free. I currently have my project car in there now after seeing what a good job they did and I know my Lexus will be in good hands as they are going to repaint the whole car and fix all dents"

SNS Parts Suppliers

"I met Steve on a cross-country move from Arizona to Georgia. I pulled off the road at 1-10 in Van Horn and when I got back in my car it wouldn't start. The check engine, oil, and battery lights were all on. I thought it was the battery, but it wouldn't jump start. About 15 minutes later the car started. I noticed a car shop at Love's and a tow-truck driver suggested I call Steve. He met me at his shop at 7:00 on a Friday night and ran the diagnostics on the car. The battery was good. The check engine light was on due to the EGR valve. Steve didn't think he could have the part until Tuesday. He ended up droving to El Paso on Saturday and picked up the part. He fixed my car on a Saturday evening and I was able to get back on the road Sunday morning. The rest of my trip was uneventful. I am so grateful that I crossed paths with him. I highly recommend his business. 5 stars is not enough."

Ace Body Shop

"Honestly have to say thank you to Ralph for going out of his way to help me out on my hood, very successful business and very trains guys. Couldn't have been more happier with the service they provide for me and very happy great customer service thank you for your help"

JJ Collision Center

"Please bring your cars here. I requested a quote and received it that same day. My mom's car was ready sooner than we expected, and they did an awesome job. We are very happy with the end result."

Texas Custom Body & Paint

"My '09 Lexus IS250 was among several cars vandalized at Fox Lexus while waiting on a backordered part to arrive. First repair attempt at another body shop was a disaster. Fox Lexus then recommended Victor at Texas Custom Body & Paint to correct this messy repair attempt. The first body shop's repair attempt left so much damage (Orange peel, swirl marks, mismatched paint color, tons of overspray) Victor was hesitant on taking the job. But he did! His team did a great job! I'm very thankful for all the hard work, attention to fine detail, always being in good contact with me and returning my car to me in a better condition than it was, before all this happened! Thanks Victor!"

Dick Poe Body Shop

"It's no secret I love Dick Poe but now I especially love their Body Shop department! Shout OUT! to Abbey Irrobaili who without her assistance I may have never heard back from the dang Granite Construction Insurance. After getting the runaround and then the sudden silence from them regarding fixing my car ABBEY Irrobaili to the rescue. Her quick action and know how got that insurance company to finally respond to they personally apologized for the inconvenience. THANK YOU, ABBEY IRROBAILI!!!!"

Streamline Auto Collision

"3 of the best things I can say about Streamline Collision (located on Rojas) is that 1-The communication is amazing. The two ladies up front (Monica, etc...) sent me texts and kept me in step every step of the way. 2-They are kid friendly. When it was time to return to pick up my truck, my 2 daughters were excited about going to see the staff and their fur babies. In fact my daughters rushed me out the door like they were going to the park; that's how great the staff is. And 3-After being rear-ended and becoming super frustrated, they made it super easy for me to repair my truck & get it back in less than 4 days. The mechanics made my truck look like new and every time I was there I never had to wait long. I love people that save me time."

Lone Star Collision Center

"Seriously very impressed at how Lone Star has taken care of my vehicle and in great time frame. I was updated on everything going on as far as insurance approvals, parts, and pricing, Even going out of their way to enhance certain areas on my car. Thank you Jennifer and Jessica and of course your TEAM. I am truly grateful with your service. My baby looks PERFECT."

Spraymaster Body & Paint Shop

"Do you like going almost a month without your car? Do you like it when they tell you your car will be ready Friday then you call Friday and they say, "nope, Tuesday" then repeat that Tuesday? Do you enjoy being told "we'll call you with an update" then never receive a call? No? Then take your car somewhere else."

The Body Shop

"my car was involved in a rear end collision. I was referred to the body shop by the insurance company....and I can definitely say they deserve more than 5 stars!!!! excellent customer service, (Ray), timely repair, excellent work, and when I picked up my vehicle it was cleaner than I've ever seen it. I recommend them 110%."

Charly's Body Shop

"Friendly staff, seamingly fair quote for simple touch up job. A small job estimated for a 24 to 48 hour turnaround. Planned for pick up on Wednesday.Took car on Monday, called Tuesday evening to check if car would be ready as planned for Wednesday pickup. I was told by the secretary they would call me Thursday or Friday. My reply was that they had planned it to be ready be Wednesday which in my opinion is more than adequate time. I explained to her I don't have another car to use and I depend on them being punctual. She replied that she didn't know anytyhing about that. I told her that if they haven't started the work on it to let come and get it and we can schedule a better time when they are better staffed. She replied she would look into it. Before ending the call I asked her to please ask the service manager to call me to discuss avaiable options. I already paid half the bill so I don't think it is an unreasonable request.As of yet (Wednesday) they have not reached out to me to discuss this. I am hopeful the 1) business manager will reach out to explain the delay 2) They complete the work expediently as promised. 3) The work be of acceptable quality.At this time the job is not completed and stalled for unknown reasons.I will update this post once progress is made.... So I picked my car up on friday morning as had been recommended by the service manager the night before. The shop employees hastily completed final details as I waited in the beautiful sunny El Paso morning. My review is based on my personal experience as it relates to: 1) Customer service and communication. When the phone is answered and my case is known and an honest update is forethcoming. "I don't know", "You have to ask ..." and "You can call back..., are shallow responses.2) Turnaround time start to finish. Accuracy of scheduled work. 3) Quality of work. When the work is delayed, accepting the car is done hastily. The burden of proof of craftmanship is on the customer. I think it is fair to give favor of customer service because they were able to finally wind it up within the business week. This is important because they are closed on the weekend.And in spite of not returning my calls or providing definitive responses, the car was completed. So yeah, they did ok. I will not review the quality of the work at this time. Looks good now, lets see it next year?"

Spa Auto Collision

"This was the worst customer experience I have ever had. They don't answer the phone and don't return calls so I had to go in person to the shop to get an update on my car. They lied repeatedly about the timeline and status. Paola is apparently the office manager and she told me the car was ready then when I showed up an hour later to pick it up they were still working on it. ThisIs after they told me twice that the car would be ready by a certain day and it wasn't. After asking around I have heard similar stories. Stay far away from this place"

Xpress Body Repair

"Express Body literally saved us in our time of need! We were traveling through El Paso when our front bumper decided to almost come off. We called and they were able to immediately take us and they fixed our bumper so we could continue on our trip. Thank you so much Express for your prompt, friendly and outstanding service!"

Five Star West Auto Body Shop & Detail

"Lack of communication! They had 3 weeks to get parts ordered, replacement of rear bumper. I was told they had parts ( that was 8/21). Was leaving town for a couple of weeks so not needing my truck I left it with them with instructions to call me if any problems arose. They assured me that pickup would be ready when I got back. I finally got truck back toda! Had to call multiple times and got a lot of run around. All they had to do was replace the rear bumper!"

Pronto Body Shop

"I am no mechanic and don't claim to be one. But Javier took care of me in what I thought would be a tough (expensive) job. He quickly replaced a missing part on my car for no cost (I had the part). We talked about another area I want to fix and I plan to come back to get more work done on my BMW.Excellent and quality service from Javier and Tiffany!"

A Plus Auto Mart

"BUYER BEWARE AND STAY AWAY!I wish I never met Mike and A Plus Auto Cost me time, money, and insurance claim AND my reputation.Screwed me twice when I gave him the benefit of the doubt.Will tell you "every story" in the book when he tries to explain why he doesn't finish the work on time and will not guarantee or honor the work that he does!I've had to take my car to another shop just to repair his original work.STAY AWAY! You've been warned."

Express Body & Paint

"I had difficulty finding someone in El Paso to install a roof rack I purchased. I took my vehicle to two other body shops, mechanics, and even the Chevrolet Dealership and no one could do what Arturo and his team did on my truck with same day service and warranty. I was driving around with two holes from other shops trying to install a roof rack that didn't know what they were doing. Multiple trips several miles away closer to central El Paso. I'd left my truck for hours and I was just over the bad experience and customer service from other places. I rate these guys 5 stars and the best part is they guarantee any work they do on your vehicle. I will definitely recommend and come to them for any service needs."

Lee Auto Collision and Upholstery

"Used Lee Auto Collision for our Chevy Suburban for collision repair. Melissa and Eddie were outstanding! The repair was done in a timely manner with high level of attention to detail. I highly recommend Lee Auto Collision. Great service and value!"

Sergio Lewis Body Shop

"My grill was hanging off of my vehicle and Lewis Body Shop replaced it with a new one. They did a great job and even cleaned and vacuumed my vehicle! Great customer service and superb work on my vehicle! I have heard nothing but great things about this body shop and am so glad I trusted them with my vehicle. Price was affordable, work was done in a timely manner and quality of the work was excellent! I would not go anywhere else!"

Viva Auto Collision Center

"After my car was hit in a parking lot, and the driver of the other car left after a serious hit to my car, I was searching for help for repairs. I started out with Ochoa repairs in Canutillo. While on first glance the repair looked okay but later realized that there had been internal damage to the sensors. My adjuster was the one that confirmed that the repair to the external damage was very poorly done and even reached out to Ochoa, and stated that Ochoa should return the money I paid to him since all of his work would have to be redone. After several calls to Ochoa, and him not returning my call, I reached out to others for the repair. After much discussion with several places including Viva Auto Collision, I decided to have the repairs done with Viva. They are the most professional and kind people I have worked with through this entire process. While I am still upset by someone doing so much damage to my car in a parking lot before 9 pm at Great American Restaurant on Como last December 16th, I am profoundly grateful to Viva. My out of pocket expenses soared since I had already paid Ochoa and the deductible, at least my car has been restored to its original beauty and it is safe to drive again as well. Thank you to the kind people at Viva - especially Fatima and Sergio."

Casa Ford

"Buying Our First Electric TruckThis week, we made a big decision regarding our beloved 20+ year-old car. While it has served us well with over 250,000 miles, its shredded timing belt and costly repairs meant it was time to pause and save up for future fixes. In the meantime, we needed a reliable vehicle--and our search led us to Casa Ford in El Paso, where we had an unexpectedly great experience!---Why Casa Ford?I remembered Casa Ford from their sponsorship of the Just Between Friends sale, so I reached out. Pete Rostro, who came highly recommended, was a standout from the start. He was professional, kind, and ready to answer all our questions (and we had plenty!). Anything he didn't know, he promptly found out for us--a quality I truly appreciated.---Our Casa Ford ExperienceWe visited on a Saturday morning to test-drive a few trucks, focusing on the Ford Maverick and Ford Lightning. While we didn't expect to make a decision that day, the amazing incentives for electric vehicles (EVs) made the Lightning hard to resist. Some highlights: $7,500 tax credit Free home charger installation or public charging credits Zero gas or oil changesPete's laid-back, no-pressure approach was refreshing. The process did take about six hours, mostly for financing and deal finalizations, so I recommend packing snacks and entertainment if you're bringing kids. Luckily, Casa Ford offered unlimited popcorn, coffee, and water, which helped pass the time!---Why We Chose the Ford LightningThe Ford Lightning made the most sense for us:It's spacious enough for all the kids' hockey gear It works perfectly with our solar-equipped homeLong-term savings on gas and maintenance are a win!While the Maverick is a solid option, we felt it was slightly overpriced right now for its size. We're hopeful that by the time our Lightning lease ends, there will be even more small hybrid truck options. For now, we're thrilled with our eco-friendly and budget-savvy choice.---The Casa Ford DifferencePete was incredible throughout, even responding to our late-night questions after we got home. His professionalism and service were top-notch, making the experience dignified and pleasant. Casa Ford's welcoming setup and attentive staff also stood out.---Final ThoughtsIf you're looking for a new or used vehicle in El Paso, I can't recommend Casa Ford enough. Thanks to their unbeatable incentives and Pete's amazing service, we drove off with a brand-new Ford F-150 Lightning--and couldn't be happier! Support local, save big, and go electric! -TODOELPASO #CasaFord #FordLightning #ShopLocal #ElPaso"

C & M Body Works

"I arrived (via tow truck) an hour after closing and gate was locked but a worker was just getting into his car to leave and jumped out, call the man with the key to open the gate to park my car inside gated area (recommended). I explained situation regarding car and my circumstances (out of town person) was advised if all that's wrong is the fuel pump then I'll be back on the road by noon. Following morning I called and was advised the car would be ready by 1230 so I took a taxi over there by 1215p (optimistic). I arrived and they are waiting on pump from parts store should be there momentarily. While waiting and as pump arrived a mechanic did some diagnostics and discovered blown fuse. He popped a new one in and I'm back on the road. No charge either - how cool is that!! I appreciate their service and assistance."

Empire Dent & Body

"I took my car in to get a quarter sized dent fixed and the scratches around the dent repaired also. After getting a quote of how much it would be to repair I was able to take my vehicle in the next day. I don't know if such fast service was luck or a regular occurrence but either way I'll take it. When I picked up my vehicle the dent and scratches were repaired with zero issue."

Auto Collision Center

"i was hit from the back and it caused huge damage to my cars tail, auto collision center did such an amazing job in restoring my car back to how it was before!! they were so amazing and i am so grateful! truly amazing place !! i recommend this shop to anyone who needs repair from a collision and/ or paint job !"

Auto & Truck Paint Center

"They fixed our vehicle after a hit & run accident. We were happy with the work. The owner is very honest & takes pride in doing a good job. They worked with our insurance company & everything was hassle free."

Car Crafters

"Car Crafters is a family owned and operated business, and I had the pleasure of getting my car detailed by them today.I almost feel fortunate to have found Car Crafters because of their highest level of professionalism, customer service and excellent price to top it off.My car looks absolutely amazing. They took a very good care of my car using some of the best products in the industry like Chemical Guys and Meguiar's. They also took a good care of me because they dropped me off at a local coffee shop and picked me up when my car was ready. It just shows how much they appreciate their customers. They have only 5-star ratings on Google review, and today I found out firsthand why. As long as I am in El Paso, I will be taking my car to Car Crafters."