Benson Autobody & Glass

This business has worked on 3-4 of the vehicles I have owned. The latest one was my 2016 Chrysler 300 after someone backed into my trunk area. The folks were nice as always and got it done when they said they would . The repair looks amazing! Only thing I did not like was the rental car I had to drive for 2 weeks...after my Chrysler it was like driving around in a tin can!

I really like Phill and his wife at Benson Auto Body & Glass. My truck was damaged twice within the span of two weeks. I had taken it in to be looked at. The glass window on the back on the shell was damaged by wind in Benson. The window shattered from a micro burst, causing not only the glass to break, but structural damage was done to the shell. He had to order the shell, (it came in way sooner than originally estimated). So, we had taken the truck back to use, as we needed to use the truck. Then, whilst we was away using the truck, it got vandalized, they smashed the window and external damage was also done. So, needless to say, they was able to fix that as well. Just make sure that with any company, what you say is written down so you are both on the right page!

Brought our 2016 Ford Fusion in after a towing accident....Phillip and his team made it look brand new with fast turnaround. They made the whole process painless with on-site car rental and worked with our insurance. We received text updates with the progress of our repair...they rock !!Marc & Julliette Kurtz

They fixed my AC for a fraction of the price a different mechanic charged me for not fixing it. They are friendly and fair. For honest work at an honest price, I'm never going anywhere else for my auto care.

Great interaction. Super friendly and helpful. It took me four months to get my insurance claim OKed. Phil took care of all the details so I could get my Toyota RAV4's rear door replaced while traveling and visiting the Benson area. Highly recommended.

Service from Hell. I can't believe the problems I've had with having my RV repaired at this company. Since December 17th, 2013, when I first agreed with Phillip Holly, the owner, to have our RV repaired there, until today, the repair is still not finished. Two parts had to be ordered from Jayco. It took two months to get the parts, and even after the parts were finally delivered on February 14th, I wasn't informed. I have had to prod them continuously to find out when the parts would ship, if they shipped, if there was a tracking number, and have been repeatedly given excuses and evasive answers. Due to the lack of follow up on their part, today I called Lamesa RV in Tucson ((the RV dealer that had to order the parts from Jayco) and spoke with Maggie in their parts department. She gave me the tracking numbers for the two parts and after I checked with UPS tracking, I found out the parts had been delivered 5 days previously on February 14th. Today is Wednesday, February 19th. Now I'm told, I'll have to wait until March 3rd, before they can schedule me back in to finish the repairs. I'm a very reasonable man, but this repair to our RV (which is our home while we travel), is taking an inordinate amount of time to complete and causing us unnecessary additional expenses. I would go somewhere else if I hadn't had the insurance check made out in both my name and their name and sent by our insurance company to them. It is just ridiculous.I'll follow up with this review after the work is completed and indicate how the remaining repair is done as and if any effort is made to reimburse me for the additional expenses I've incurred, or if I'm just apologized to and sent on my way. Phil has already apologized, but that isn't getting the repair finished in a professional and timely manner.

I just got my car back from Benson Auto body. The work is beautiful! I love that they are local. So friendly and caring, TJ and Phil take personal care of each customer. I was there when another customer was there, and the customer received the kind, caring service I received. Excellent service, and excellent work!

We were told to not the waste our time going to Benson Auto Body after my wife got into a car accident. Overall the experience has been horrible. Some of the issues we had were they didn't return phone calls or let us know what was going on when it was taking forever, they didn't repair something we asked they repair and said they didn't know we wanted them to even though they clearly said they would, we got our car back and the front bumper was separating from the hood so we took it back and they said they fixed it but a couple days later it's separating again. We should have listened to the advice we were given and not wasted our time. I wanted to support local business but you're better off going to Tucson or somewhere else if you want it done right.

Your better off going to Tucson, the owner does nothing but blowing smoke up your butt. They can't finish a job on time, they spend more time doing nothing, we have been waiting over a month since they said the job would be done and still are rig is just sitting there. You would be better off doing it yourself. Over changing on hours when they just let your rig sit around.

Brought my car in for a windshield replacement. They did excellent work! Phil was great about calling to keep me informed about parts being order and what not. I'm Happy to support a good local business!