Balmorhea Towing & Truck Tires

These folks were wonderful. I can't possibly recommend them enough.We were seriously up a creek. We had something going very wrong with our SUV while towing a trailer. It felt like a tire issue, but tire pressure was good and everything looked fine with the car and the trailer. However, on the road we were getting horrible shaking. In desperation, we went 20 miles off our path to get to Balmorhea for a 24 hour repair shop. We limp the car there only to find that it's closed. We search frantically and my girlfriend finds Balmorhea Towing and Tires on some website. It took us a few minutes to find because they don't have an office, it's just a lot with a couple trailers, but we found someone to help us. I think his name was Jeff. He and Markus (*sp) we super helpful, figured out which tire was giving us trouble and put on the spare. They were able to diagnose that the problem was a quickly collapsing sidewall. They gave us instructions on speed and where to take it next and how far we could make it on the donut. My girlfriend and I are both transgender and being in the middle of nowhere in Texas, let's just say we weren't expecting any red carpets. But these guys were so kind, patient, and courteous to us both. I felt like I was at one of my home shops. This was in the middle of one of the worst travel days I've had and was such a bright spot and a saving grace. We really appreciate these folks!

Very helpful and flexible company when I blew a tire. I used our insurance roadside assistance and was assigned one of the only towing/tire companies that would drive the 70 miles to help me. I later discovered the dispatcher on the insurance end told Balmorhea that I needed gas. Thankfully Balmorhea came prepared for all issues and with a little creative use of various jacks, was able to get me back on the road later that night. So grateful that they are willing to drive such a far distance to get stranded motorists to safety.

Our tire blew 30mi from Balmorhea and the driver got to us in under 30 minutes. He quickly got the spare on using the hydraulic jack and we were back on the road in 15 minutes.

I hit a deer while I was driving across country and totaled my car. Robert came to the rescue and was SO helpful. Not only did he tow my car an hour and a half, he then drove me to a car rental place and calmed my nerves the whole drive. I felt very safe and comfortable with Robert and was grateful for his positive attitude and local knowledge!! Would definitely recommend this company!