Dina A.
Oct 16, 2020
We have been with this internet company for a few years now. It is SUPER slow, it is awful. Don't recommend it.
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R D.
Apr 27, 2019
Now located in Canutillo, and going by FastNet Wireless, but their real name is IT SEC EP. Anyway, will also review under that name. Their field guy for Anthony is a nice, hard working guy, who tried every way to help. The problem is the technology and the engineering design of this system. We signed up for 30 mbps to 40 mbps service and sporadically got that speed. When we got it, it was on week days. During high usage, starting Friday night and ending sometime late Sunday, the system degrades significantly. It will drop to 1 mbps and it becomes impossible to stream. It is down quite a bit for repairs, too. They will tell you that you can use a VOIP phone, but that is not true. Mine would never work and it had to be a latency issue with the connection. The inherent problem with this radio/wireless internet technology is shared bandwidth. Everyone shares space on that connection and when there is high usage, the quality goes way down...not enough of a pipeline for the data flow. All of these wireless-radio internet set-ups have this problem. I wish they would be more transparent about it. We are forced to go back to the evil CenturyLink DSL and settle for 10 mbps, but at least you do not share that bandwidth with anyone and it is dedicated to you. There has to be better technology out there!
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