Animal Haven Lodge & Salon

Brought our little poodle hear after having to visit LC for work last minute and didn't have anyone to watch our furry friend. It was our first time boarding him and we were super nervous. The staff was all super nice and have us a full tour of everything before we signed him up. We especially liked that he got lots of play time with other dogs. Our like guy seemed to like it there. He stayed for 12 days and we popped in to check on him a few times. Overall very well taken care of. Thanks animal haven

I had taken my cocker spaniel to another place and they called and said my dog tried to bite them. So I picked him up...ungroomed. I tried myself but I suck, so it didn't work. My doggys last chance was Animal Haven. I called made an apt, about a week out. I took him in this morning and told them I would muzzle him if I needed before I left and told them to use caution he might bite, how the other place said he was trying. I left him they said it would be ok and there was no need to muzzle him. I left called a few hours later to check on him and a nice lady named Amanda went to check on him. She said he was doing great, and was almost done. Sara did a great job, I can now see the dog that was under chewbaca . He feels better cause I can see his smile and his leaps of joy. Thank you again and I will take him back!

I'm SO glad my husband and I decided to board our two babies here. This was our first time ever, so we were super nervous and unsure of what to expect. They were extremely nice and so patient with us and our questions. I also loved how their lodge inside and out, always smelled good and appeared clean/sanitized. We now never have to worry about having to leave town again. Thank you guys so much!!

Took two dogs for a 6 day stay. With 10 lbs. and 8 cans of dog food, plus a new bag of treats. Picked the dogs (that were to be shampooed) no food left ( gave them food for two weeks). Took the wet dogs home ...ever been in a car with wet dogs...plus they said that there was no food left. REALLY. Don't use them.

We have taken our Chihuahua mix Marie to Animal Haven for boarding for the past 4 years. We feel she is very safe and well cared for while she is there. She is always tired and sleeps a bit when we get her back, but that is because she gets some much needed "play time" with other dogs. Being an only dog, I think she appreciates the opportunity to socialize with other dogs.

Animal Haven is the best! it is a very clean, well managed facility. Staff is friendly and accommodating .

Great the guy who cut my dogs hair did great but he retired sadly so will be looking for somewhere new

Went for grooming today...my mini aussie needed a summer cut. She did a great job he looks great! He was very nervous when he arrived but by time time I picked him up he was giving her big kisses. Will definitely go back!

Left my dog there for 5 days. When i picked her up she seemed lethargic. She usually jumps and pees a bit when she is excited, but just stood there when i picked her up. Got her back home and she continued acting very tired and sleepy- not like herself. I noticed redness and lines on her belly and chest area when we got home. She also like like she had lost weight. She was a bit plump when i left her and did not have adefined waist, but after her stay she clearly had a defined waist and loose belly skin where she was filled in before. I went immediately to buy OTC antifungal ointment since it looked very much like the beginning of ringworm. After three ointment applications it looked better. My kids and I are very upset that after missing her for a week, we still cannot pet or hold her. I have not taken her to the vet since it is the weekend and the clinic is closed, but I will on Monday. She is still lethargic and acting strange. We have boarded her before and never has she acted like this. I feel very guilty for leaving her here just to save some money. Despite the pretty front, you still get what you pay for. I called Saturday to express my dissatisfaction with this boarding experience and to let them know that they might have a problem with ringworm or other fungal infection, but the manager I spoke with said that they are very clean and she would be surprised if the infection came from thier facility. She also said she hadn't noticed any weight loss. There was absolutely no acknowledgement of my concerns or empathy shown by this woman for my dog Luckily for me I had taken my dog to her vet and had a check up done a few days before leaving her so come Monday we should have a good before and after. I had my doubts when I dropped her off, but I had read some good reviews and we were leaving the next morning so I figured every thing would be fine. I asked to see the facilities and there was dog feces all over the two main play areas. I was told that since it was the weekend they were short staffed but it would be cleaned before the end of the day. They offer a complimentary bath before pick up- which my husband thought is suspicious since baths are usually optional add-ons at other boarding places and he thought there might be something up if this place will clean your dog for free before you see them. They are also a cash/check only operation.Update- went to the vet. Looks like reaction to a scorpion bite. Needed steroids and antibiotics. Lost 1.5 lb-On a 11 pound dog.

I've been taking my dog to Animal Haven for a couple years now and I'd highly recommend it!The staff is great, and the owners are wonderful people that truly care about your pet and have maintained a great reputation as part of the community for a long time. My dog is always happy and excited when we pull into the parking lot - and always happily tired when I pick her up! I think the negative reviews posted here are more a reflection of the pet owners than the business itself!