Holly O.
May 10, 2022
My husband requested transportation from the train depot to an auto shop to pick up our vehicle. The driver was prompt and did a phenomenal job safely getting my husband where he needed to be. The price for transportation was a little high, but considering the price of gas right now, it's understandable.
Read More
Ran D.
Mar 2, 2020
You cannot go wrong with AndaleRide. Best choice to cross the border from El Paso to Juarez!! Greatest service ever!!! VERY HIGHLY RECCOMENDED. It was safe, fast, and seamless. Got picked up from the airport and taken directly across the border to my hotel in Juarez, MX. I am glad I decided to go with their service after I read all the reviews on yelp, tripadvisor, facebook, and google search. I had never crossed the border from El Paso to Juarez, Mexico. So I was unsure what the process was like. I called AndaleRide and had the pleasure of speaking with Joe. He was very knowledgeable and understanding of my situation. I had to cross over the border and meet up with my wife at the U.S. Consulate in Cuiadad Juarez Mexico. I had many questions regarding safety and procedures. Joe addressed my concerns and was extremely helpful.I used their app to make a reservations for the trip to Juarez and the returning trip back into the U.S. Making the reservation on their app was pretty easy and straight forward. On their app you can even give them your flight number so they can track your flight and make accommodations for you. They send you a text with your driver's name and vehicle information so you can find the driver right out of the airport.On the day of my arrival at the El Paso airport their driver Lucy Gonzalez picked me up right on time!! She was very professional, friendly, and extremely helpful. I had not eaten that day so she helped stop by a restaurant so I can pick up some food. She then drove across the border and dropped me off at my hotel in Juarez. Lucy was very knowledgeable about the El Paso/Juarez area and border crossing. The whole experiences was great. I felt very safe the whole time. If you can, I would recommend you request her as your driver but I think any of the drivers AndaleRide employs would be the same because they fully vet their drivers.For my return trip I also got a text from Lucy before pick up at my hotel. I had the same great experience going back across the border to the El Paso Airport with an added priceless moment that couldn't have happened without Lucy's help.On the returning trip Lucy was extremely kind to grant what may have seemed like a silly request for 2 fillet-o-fish sandwiches for my father in law. My father in law used to live in the U.S. but has since returned to Mexico. He was also in Juarez just to accompany my wife. In Mexico their McDonalds don't have Fillet-o-fish sandwiches so he hasn't had one in over 15 years. When we asked Lucy for her help she was like "no prob, will do". She showed up with the fillet-o-fish and my father in law just had the biggest smile on his face. We were so fortunate to have her as my return driver and very grateful for her kind gesture. It was a simple act but made a HUGE impression on us. This made our experience with AndaleRide a very special one.I highly reccomend AndaleRide, you will not be dissapointed with their service and your experience!!!
Read More
K D.
Nov 2, 2021
I contacted Joe at AndaleRide and immediately I felt taken care of. My clients were seeking reliable, safe and timely service for their three children, who were all arriving into El Paso airport with a long drive to Marfa, TX. The road to Marfa is tricky and can be lonely and desolate. Joe was a pleasure to work with and ensured the kids were delivered on time and safely. We also hired AndaleRide to take one of the kids back to the airport from Marfa a few days later, very early in the morning. He was happy to accommodate and provided top notch service. I HIGHLY recommend AndaleRide for all of your travel needs. They will be on our roster going forward. Thanks Joe and Shelley!
Read More
Jenny C.
Jun 11, 2021
Best service for transportation to and from the Juarez airport. Reliable, on time and friendly. Thank you AndaleRide.
Read More
Ed C.
Oct 16, 2018
Used Andale recently for a pickup and delivery from home to airport in Cd. Juarez. Service was excellent. I am glad to see a cab company adopt the business model of Uber. This company adds to our choices for local transport.
Read More
Andre R.
Dec 28, 2018
AndaleRide makes trips across the border easy, affordable, and most importantly, the service is great. The professionalism of the operators and drivers make AndaleRide the best option for transportation in EP & CDJ.
Read More
Maria O.
Jun 7, 2018
Very trustworthy and efficient. Communication is very good with relation to confirmation of pick-up, charges, etc.
Read More
Elizabeth M.
May 22, 2021
Ándale Ride was the safest choice. From Juarez to El Paso Texas airport. The driver picked me up at my hotel in Cuidad Juarez an brought me to The airport in El Paso. Highly recommend to anybody traveling alone or not. It's the safest an professional way to get to your destination!!
Read More
María B.
Jan 8, 2019
Fantastic! I called many cab companies before going with Andale and I made the right choice. I live in El Paso Texas, and had to take a very early flight out of Juarez Mexico airport (40 min ride approximately). The whole online scheduling process was very easy. Blanca (my driver) arrived 5 minutes earlier and called to let me know she had arrived. Given that this was at 3 am and that I'm a woman, it gave me peace of mind to have another woman driving. She drove me over the US-Mexico border and waited for me as I did immigration on the Mexican side. She was very polite and made the whole trip very pleasant. In comparison, an Uber wouldn't cross the border and I didn't want to end up without a ride at 3 am and other cab services were asking for higher prices. Will use again if needed.
Read More
Jessica V.
Mar 5, 2019
This company is built wonderfully from being able to see how much the cost would be for a pick up and pay ahead features online to the ever so nice person that picks up the phone when you have questions (Joe) and to the cost which is great! Thank you and it was a pleasure doing business with you!
Read More