AAMCO Transmissions & Total Car Care

Yikes... They took 3+ weeks for an estimate and wanted to hold my car the entire time I still haven't heard back about the estimate! I was able to get my issue fixed within that time somewhere else! They dodged calls and did not prioritize assisting information. I should've listened to the reviews because more than likely they're trying to stack a big bill when the part cost under $500. Also the guy at the desk was very rude. 0/10 don't recommend this place

My brothers car stopped all of a sudden so we took it to AAMCO and the employee Rafa Ramirez was super helpful. He checked the car, fixed the battery, and left it over night so he could supervise it in the morning. It was a great experience and we will definitely be coming back!

I had my vehicle towed to this location due to gray smoke coming from the exhaust. The owner claimed I needed the engine and turbo replaced for $5,300. Then I get notified I needed new spark plugs, a starter, and motor mounts now up to $6,750. Plus tax it comes to $7,350 for this fix. When I receive my vehicle "complete" months later, the oil light still comes on and check engine light is back on. When I get the CE diagnosis, it is due to NO TURBO in the engine bay. When I ask the owner Ty concerning there being no turbo, he tries to act like he has no idea what I am talking about. This is a ripoff company. DO NOT BRING YOUR CAR TO AAMCO.

Up date yo previous I took my truck to casa ford and they replaced the lmp switch on the transmission reverse lights work no so far so good And on a positive note mr Boughtner cut a check to casa ford to pay for the repair $270.00So at least he took care of the issue Just wish we could've avoided this all together .

Took my car in the morning to get a Free Diagnostic Check on my clutch. They were able to take me in with no appointment which was great, but I had to leave my car and come back later, which was no problem. I called them at 3pm cause they still didn't call me with an update and they were just now working on my Free Check. 1 hour goes by and I just decided to go back before they closed to see what's going on. As I was on my way, they called me saying it was fixed and nothing major! Great, but I was confused cause they fixed my clutch issue without my permission. When I showed up, the guy told me what was wrong with my clutch and gave me the bill, $100. It was in my budget and my car works great, BUT ASK BEFORE FIXING A CAR!! That's was my only complaint, but am really happy with my car back on the road .

Took a bit to respond about an estimate of pricing. It happens I guess but a "sense of urgency" is important when your in the business of sales unless you're just not able to do the work. Thank for eventually reaching out, but I had another location contact me.

Great place to take your car for service. they were able to diagnose and fix the problem correctly the first time. I have stopped taking my vehicle to other places for car care because they fix it right the first time. Daniel and his staff are great. Highly recommend.

They do not do oil pans and Daniel was rude to me on the phone so I decided to take my business some place else. I would not recommend AAAMCO to anyone and I would rather take my car back to the dealer before dealing with them.

Since there are two locations in El Paso, I want to make it clear that this review is for the shop on Lomaland. I needed new motor mounts installed on my 2010 Elantra and I took the car in for a quote. They got to my car and gave me the estimate very quickly. I was shocked when I saw the cost- almost two thousand dollars, which I couldn't afford. I started thinking of applying that money towards a used car. I walked out of the shop and looked over the estimate carefully, since it was over a thousand dollars more than the other estimates. There was extra work, new CV joints, that I had not requested and two other shops said was not needed at this time, to the tune of five-hundred dollars. The labor costs, over six hundred dollars, were comparatively high. I had read about these chain shops that were overpriced and dishonest, but now I was convinced. I don't doubt that they are good for some people. While I was there, a repeat customer came in with a problem with a code in her car. They took care of her quickly, and she left happy. But new customers beware, these shops will take advantage of unwary people who do not know much about cars, as I do.

Bailed us out while we were on vacation.I want to thank the entire shop for a very professional repair.We had a transmission problem shortly after leaving El Paso right before Memorial day. I called and was told they could take a look as soon as I could get it there. The diagnostic took about 1/2 hour and the part was ordered from Dodge, part cam in and we were back on the road by 3PM. Flawless in my world, they came through as promised and the truck is operating perfectly now. The bill was about half of what I expected too.Thank you again, Bill T.