A D Towing & Recovery

Amazing, professional service. Had my car break down on the other side (west side, i live on the east side) of town. Unit 56 comes to the rescue and brightens my horrible day with personal freindly service at a great price! There's good people out there!

My insurance company utilized this company for roadside assistance. Waited patiently 3 hours from their estimated arrival time. Still nothing, so contacted my insurance company several times and also tried contacting this insurance company. Interestingly enough, when I called the company directly ended up getting hung up on. Really shows the professionalism of this company. So I called back my insurance company and had then go with the competition where I immediately got a call back from a competitor and am waiting on their arrival. Don't use this company whatsoever unless you like getting the run around and sad to say that they messed up an insurance company's work order.

Thank you to Alex and John for my daughter's safety in towing her car back home...God bless all of you!

we have been waiting the office in the front like 10-15 minutes while employee still talking on the phone and ignored us.I'm sure he did saw us to waiting but he decide to take the phone like more than 2 times and we moving to the other office and he talk to next customer after us that's mean deaf discrimination because we're deaf. they cost me for 153 wotry damages and extra price for storage and they made us waiting for more than 1 hours but they told me be ready in 40 minutes. That is not cool and not really appreciate for what they did to us and my car. They are really advantage us and not telling the hones. They have no respect of people or even cars. This company is not good for everyone and advantage our money to waste our time!

can here after getting towed. paid $300 and they have me waiting at a gate for 20 minutes plus to get my car after I paid them. I'm still waiting here right now.

the service is here garbage. I've been waiting outside for 15 mins for someone to take me to my car it's 100 degrees out I went inside and asked if someone coming they said they're coming to go back outside meanwhile there's someone sitting on the other side of the gate in his truck. still outside waiting it's been another 10 mins I already paid the 300 dollars.

Very bad customer service from the front desk. So not only they are getting paid to take your car they still give you an attitude when you go pick it up.

I called AD and was told that it would be 90 minutes. The driver arrived almost an hour early. Johnnie was knowledgeable and careful with my 1930 Model A. Great service. Reasonable fees. I recommend these guys.

What a horrible experience with this company. The first estimate for arrival was an hour and half. No big deal, we sat. We call after 2 hours, they say oh we had to get a car because someone got arrested. Another hour, we call and say we have to get kids from school. They say that's perfect, they should be ready for us when we get them. 30 mins later we call and let them know that we are headed back and will be there waiting. They say they are on the way. Another hour and nothing. Call again, they tell us sorry, they had another accident, they would be there soon. Wait another hour, call back they say they are on the way. We wait again....I call back and the gentleman says that it's the end of the day and they will be there in 15 mins because they are closing, they are on the way...again. 15 mins, we call back, and now they are on the other side of El Paso, but COULD come get us. Here we are 6 hours later, 4 kids in the car and STILL waiting for them. If they couldn't make it for a couple hours, say that! Don't leave families sitting and waiting for you for 6 hours! The last call I made, the gentleman very rudely said "Do you want our services or not?" I replied "Yes. But I want you to actually show up!" He said "Then wait." I hung up and started calling other services at that point. Within a few minutes the driver showed up and told us he was just dispatched like 15 mins before. Ridiculous company, horrible service, and dishonest.

worker arrived 1 hour late no big deal right? I had my jewelry in the middle with all my belongings and my rings just happen to disappear $500 worth and at the same time he was in my car messing with the shifter. DO NOT!!! use this company there are other ones out there that'll give you a better/normal experience. There's some messed up people in this world.