Dim Dim

It's a hidden traditional Cantonese dim sum place.Food: the food is as tasty as it supposed to be to be or even more flavor than the new dim sum places.Service: the unties are very friendly, no matter how many times you ask them for help. Ambiance: it's not like the fancy dim sum places, but have to say match the price, and I really enjoy the no line no waiting with similar ore even better taste while Chinatown is super busy.

Overall Thoughts: This is a solid dim sum option on the outskirts of Chinatown, about a 20 minute walk from central Chinatown. As such, it's a lot less crowded than the other dim sum spots in Chicago and was relatively empty when we went on a Sunday. It was also cheaper than other Chicago dim sum spots I've been to-- it was just under $16 per person + tip for a group of 10. Overall, the food is good and tasty. They have all/most of the classics as well as a few unique items that I haven't seen at other dim sum spots in Chicago, like the pork floss egg sandwich, which I really liked. Some of the dishes were a little cold though and they also forgot 1-2 of our orders, but it was fine; we were pretty stuffed anyways. Otherwise, the service was quick and efficient. -- Price (relative to peers): 4.8/5Food: 4.3/5Ambience: 4.4/5Service: 4.3/5Overall Value: 4.3/5

The food at Dim Dim is fine, it's decent price compared to other dim sum spots downtown. The service though is nothing to rave about. Service is not what you come here for. Not speaking Chinese also makes it very hard since they don't speak English very well. The ambiance is really loud and busy in the morning.

Service was poor, I was kind of ignored but eventually got my order and food, and instead of waiting longer for the check, I went up to the counter to pay. The Lily flower, black fungus, chicken dish I got for dinner was veeery mild in flavor aside from ginger, and majority of the chicken was bones, particularly tiny ribs and vertebrae. Bone-in meat is very tender and juicy and flavorful, but these itty bitty bits were annoying. The waitress brought hot tea which was so smooth and this was the best part of the meal. I bought two filled buns from the bakery to snack on later, toasted coconut and red bean, and these were DELICIOUS!!Despite this experience, I'd come back to try their lunch dim sum.

This is my favorite place in Chicago Chinatown. Many of the reviews complain about the woman manning the cash register as being mean and rude. It's true, she is, but that's the price for getting very good Cantonese cuisine, at a very low menu price. Just suck it up and don't take her rudeness personally.

The people answering the phone don't understand English very well so you have to say it over and over again and then you're still not sure if they will get it right. And when the order is wrong they just say sorry but don't offer to do anything else to make up for it. There is a lady who works there who is just mean. Not a very good place to go to.

I stay in a hotel without a kitchenette working one week a month in rural Illinois and pass by Chinatown on my way from O'Hare so I stock up on food here. The cooking in this hole in the wall place is only so so but it is easy on and off the Dan Ryan. Some of my favorites to take with me are beef brisket stew, soy sauce chow mein, chicken with green onion which all travel well. Lobster lo mein is on special but I don't trust seafood after a 2 hour drive. If you are an aficionado of sinewy, chewy texture, the spicy chicken feet in the refrigerated case by the cash register are not to be missed. There is a small section of baked goods but they are often pretty much picked over by the time I get there in the mid afternoon. Dim sum is served until 3 pm everyday.

Hidden gem! Love their lobster noodles and dim sum for lunch. They also have a big selection of baked goods when you first walk in the restaurant - I highly recommend their paper wrapped cake and sesame ball with red bean paste

I don't consider myself a foodie by any stretch. I know the dishes I like and I tend to stick with them I unless I am feeling adventurous. Such is the case for Chinese cuisine. I love chicken fried rice. Been eating it for years...This place has the most albino fried rice I've ever seen (that includes out of the country places) with peas and carrots (what!?). Zero taste. I mean it tasted like white rice cooked in egg water with peas and carrots. I say cooked in egg water because there was the barest hint of eggs taste to it. The chicken was ok as long as I didn't bite down on a piece that had fat or what I'm guessing was cartilage hanging off the end. I asked for almond cookies. The lady taking my order looked at me like she's never heard of them. I repeated it to the same results so I politely said that's it for my order, thinking maybe almond cookies isn't a thing at all Chinese restaurants. I turn to my right to sit and wait for my food and what is sitting on the shelf in a plastic container with sliced almonds on top. If you guessed almond cookies you win the prize (did I mention this place is a "bakery" too). I got my food and left. I won't be back.

Omg....talking about customer service, I have not experience such a bad kind of customer service ever yet, but that cashier lady with red hair, so rude and unprofessional. I gave her my credit card, she toss that and the receipt back at me, her whole demeanor is very bad.Fortunately, their food and price are very good and reasonable, otherwise there is no way I will like to she her at all.