Sweetheart Bakery

Sweetheart Bakery did our wedding cake and dessert table and our guests talk about how good it was every time we see them! The whole staff was friendly, prompt, and saw our vision of our cake perfectly. Truly professional and passionate about their work. Our dessert spread included cupcakes, mini cake, Eclairs, cannolis, and macaroons. They were such a hit and the cupcake filling was to die for. Our wedding cake had so much beautiful detail and was so tasty. I would recommend them for any of your special events or family gatherings! Stop by and give some of their goodies a try!

My fiancé and I have been here twice in the past two weeks because we're getting married and wanted to sample some of their cakes. We even ordered 4 different flavored cupcakes to try. We tried the chocolate, white, lemon and strawberry and they were all lacking flavor and the frosting was nasty. Needless to say we won't be going back.

Best rye bread with caraway seeds! The ladies at the Mound Road bakery location are always pleasant also.

Purchased a birthday cake for my son. Found a bug in the cake. A waste of money and time!!!! I wish I could post a picture here.

I ordered my cake from the location on Kelly, but since they are owned by the same people wanted to post this warning review here, also,If I could give this -5 stars, I would. Despite reading/hearing bad reviews from multiple people, I still decided to give Sweetheart a try, for sentimental reasons, since it is where my parents got their wedding cake 50 years ago. Big mistake.DO NOT WASTE YOUR MONEY WITH THIS BAKERY. I ordered a 9" round cake for my parents 50th Wedding Anniversary. Cherry Nut. Whipped Frosting. A basic design/wording. Sounds easy enough, right? WRONG. * Wording was in the wrong color* Wording was not put on cake as instructed and clearly written out on order form* More roses put on cake and in different position than example I was shown* They added a ruffle/ribbon around top edge when asked not to.* I could have overlooked some of this is the cake was amazing....but THE CAKE WAS TERRIBLE. The cake had an awful taste and it was SO DRY, pieces were falling apart as we cut them.I drove 30 minutes to the bakery twice to place my order and then make a few updates, because I was warned by one of the employees to not try make changes over the phone. As soon as they opened the box I noticed the mistakes. Did it look pretty? Sure. BUT IT WAS NOT WHAT I ORDERED. The women who took the order/changes took it correctly, whoever was in the back baking/decorating dropped the ball. And then nobody does a double-check to make sure the cake is what the customer ordered?I was then told there was nothing they could do, and was given the option to pay the balance I owed and take the cake, or leave with nothing. It was like I was the guilty person for not liking the cake that THEY DID INCORRECTLY! It was disgusting the way the woman in the bakery acted. I needed a cake for the 50TH ANNIVERSARY DINNER, told them I am not paying the balance for mistakes they made. We argued for 15 minutes and finally one of the women told me to take the cake and go to my parents anniversary dinner.

I ordered a cake for my mom and spoke with Carol throughout. She was very helpful and quick to respond. Unfortunately, I was unable to pick up my cake, due to being sick, and gave permission to be taken to the Fire Station or etc. I would, however, immediately look for this baker for any and all future orders.

I ordered a bday cake from them it tasted like it was baked days in advance it was dry an wasn't that good

Baked goods r good. Staff...primarily a woman with blond hair has a toxic personality. Definitely the opposite of sweet. Cold and very unwelcoming. Never smiles and demeanor with zero customer skills. Makes not just me and others feel as though we r imposing. I am not giving my money and biz to someone with worst attitude and people skills. Sweet? Rubbing off on other staff. Lost me as a customer.

They are the nicest people. Every time I'm in town from fla I go there and am never disappointed

Ordered a chocolate wedding cake. They did a BEAUTIFUL job on the decorating, but I thought the cake itself was dry.