Shiro Restaurant

Easily the worst service I have ever experienced, but the food makes up for it. Met my friend here for her birthday dinner, and we weren't greeted by a server until over an hour later, but only after my friend got up and asked another server what was going on. Took another 15 minutes for that server to come back to our table and tell us there was a mixup at the hostess stand so we never had a server to begin with, but that she would be taking care of us. We had plenty of time to look over the menus, so ordered right away. We ordered the spicy garlic edamame, Red Tornado Roll, Las Vegas Roll, and Angry Bird Roll. All of the rolls were amazing. Took a while for the edamame to come, and was severely undercooked. We were so hungry though so didn't bother to say anything about it (and it's not like our server was anywhere to be found anyways).My water cup stayed empty for most of the night. I asked for two sides of spicy mayo with our sushi, and we were halfway through with our sushi when we had to ask a different server to bring some for us. Then when our tiramisu came, our server left the dessert at the very edge of our table... and she kind of pushed that plate against the dirty dishes that were on the table to make room for it. She didn't even bother to clear anything off the table....we were shocked, to say the least, but just ended up stacking all the empty plates and pushed them to the side in order to make some room for us to share the dessert. I think I will be back someday because the sushi rolls were just that good, but being so neglected by our server the entire night left such a bad taste in our mouths. And never once did we get an apology, so not sure what was going on. Hopefully no one else has this bad of an experience!

Shiro offers a pleasant dining experience, especially if you're looking for a more private setting. Our group was seated in a private room, which added a nice touch of exclusivity to the evening.However, the service had a bit of a hiccup when we requested separate bills for each couple. Initially, the restaurant declined to accommodate our request, which was disappointing. Fortunately, they did eventually agree to split the checks, but it left a mixed impression about their customer flexibility.On the brighter side, our waiter was attentive and made sure our needs were met throughout the meal. The food itself was good, with decent flavors and presentation, but it didn't stand out as extraordinary or particularly memorable.Overall, Shiro provides a comfortable and serviceable experience, but there's room for improvement in accommodating guest preferences and elevating their dishes to match the ambiance. Would I return? Perhaps, but I wouldn't rush back.

Delicious food.The apps and small dishes were perfect.We ordered chili garlic Shishito peppers as our appetizer.We ordered peppered ahi tuna and braised pork small dishes.The sushi bomb was excellent.The main entree of sushi and sashimi was okay.Great mix of casual and formal dining experience.

Great service! great Ambiance! Lots of good Sushi! Last week was our first time here, since this is the only Sushi place that was open late in the night till 10pm! Sushi was tasty and not very pricey! I would recommend anyone in the area to try them out!I am not sure why this place doesn't have a 5 star average rating! But it sure deserves it

Shiro is a great place to enjoy a lovely meal in a beautiful environment! The aesthetic is very pleasant and charming. The service has been excellent most every experience. We also order carry out and each time, the food is packed with care and the order is correct! On to the food! My favorites: all sorts of sushi, always fresh and delicious with many different flavors and options. I enjoy the Shumai, the crispy chicken, the udon is fabulous with deep flavor and lots of veggies and I order the shrimp tempura as well. My family gets the chicken katsu, the beef and chicken teriyaki and both are great. I love that miso soup and a salad comes with each lunch entree and they have many apps that are also so tasty, including the miso cod. This is a locally-owned gem! I highly recommend Shiro. I will certainly be back and looking forward to dining Al fresco when the weather gets nicer. Very pleasant patio.

This restaurant is very unique and inside a beautiful preserved mansion. The server was very good, especially with two small children. I got the teriyaki chicken and thought it was alright, but maybe more expensive than it's worth. It came with plain white rice and some cooked cabbage. I also got a miso soup and ginger salad that were similar to what I've gotten at other Japanese restaurants. They did prepare a chocolate mousse/ice cream dish with a candle for my birthday on my friend's request, so that was sweet.

I'll start with the positive... the 3 stars were for the food everything else was blah. Our entrees were delicious!!! The Chilean Seabass was by far the best I've had in years. I would come back everyday for that dish. We also had noodle stir fry, vegetable tempura, and a few sushi rolls. All tasted great... no complaints. Service: Service was a little hot and cold, new host sat us upstairs but never told our server so we sat there for +15min waiting for someone to acknowledge us. Other servers passed by and didn't say a word or look our way until I stood up to get someone's attention. This would be normal in a regular restaurant for other servers to walk past but this seating area was in a tight area with 4 other couples/families around us... very obvious that we were not being helped. Our server eventually found us and apologized and was great the rest of the night. Overall food service was slow as well. Took awhile to get our food and our appetizer came out after dinner salads because another server supposedly took ours and it had to be refired. Seating area: It's a unique experience to have dinner in a house but something was missing. Difficult not to compare and use The Whitney (Detroit) as the benchmark. This place has been around awhile but everything felt out of place or unfinished. I feel they are missing a Front The House Manager ... The entrance was dirty and unorganized ... some of the lights in the ceiling (upstairs) were out ... the cheap bamboo blinds looked janky ... some of the shelves that might have once had decorative items were empty ... walls "looked" dirty. Just felt unfinished. Wasn't the "upscale" experience I thought I was going to have. Given all this... I think I would still go back for the Seabass.

I have been here twice now and each time has been about the same experience. I've been lucky enough where I've come during off times, so I haven't had to wait in line. I have tried the shaky, shaky, boom, boom roll, tornado roll, gyoza, and the takoyaki. The gyoza was supposed to be pan fried but it tasted more steamed/microwaved. It kind of taste of like any other frozen Gyoza you can buy at the grocery store. The takoyaki I thought it was flavorful I just wish the squid piece was a little bit bigger. The sushi, however, is definitely win for me. The tornado roll is my favorite! It's very creamy and the texture is perfect - it has a sweet, but savory taste and absolutely melted in your mouth! My real knock on this place is how slow the service is. We could be greeted with waters and then never spoken to again for 15 minutes. Each time I've come the service is extremely slow. But honestly for this sushi I would 100% come back again.

Shiro is a super cool spot located inside a historic (and supposedly haunted) mansion. The iconic entrance and grand staircase are super cool and the whole place has a lot of character. The decor is sparse, but the architecture itself is the decor.Food selection and quality was excellent and the live music added to the atmosphere perfectly. The band's spot atop the stairs allowed the music to permeate the entire house without it being overpowering.Definitely get a reservation if you're going for a weekend dinner.

Everything was super delicious, big portions for very affordable prices and an amazing atmosphere to laminate and enjoy dinner with families or dates at night! Service was nice, we weren't bothered too often and were left to just enjoy!Our table only ordered entrées, so I can't review sushi, but the sushi bar dishes dined out looked phenomenal too.