Shatila Bakery

Great customer service and the sweets here are so yummy!! $8 strawberry chocolate dubai cups are a great deal! Helpful staff and really nice sitting area!

This new Shatila literally opened across the street from the subdivision I grew up on. Every time I drove by the construction with the big "coming soon!" sign I would curse under my breath that they weren't here when my family was living there. But alas, it's probably for the best, since I'd probably be there every day. I was able to pop over shortly after they opened and had a great experience. The decor is very relaxing (the fountain!) with loads of seating and tons of treats to choose from. I ended up choosing a few treats to take home, a few slices of knafeh, some of the European style mini cakes, and a plate of awamat. Everything was delicious! It was early in their opening so they had loads of folks running behind the counter so it didn't take very long to go in and out. I was taking mine to go but staying in and dining would also be a very nice experience.

My family and I have been visiting Shatila since we were kids. When I heard that a new location opened up closer to me, I was excited to try it out. Today was that day.The interior of the building is stunning! Very sleek and it felt like I walked into an oasis. I could tell that the owners spared no expense! The displays were organized and clean, and everything looked delicious.Customer service is very quick and respectful, and ensured that my order was right and that I left satisfied with my experience!I got 2 cases of 4 sweet cheese rolls. I'm so happy that they taste exactly like the ones I always got when I was a kid in Dearborn! Congrats on the new location and will definitely be returning to try some more!

Another wonderful Shatila location!! Stopped today after work to buy a mixed box of treats- Shatila always makes the very best! I'm so happy to see this location open on Ford Road, not far from Telegraph with plenty of easy parkingThey have pomegranate juice! Don't miss that and every dessert you can think of and the same friendly women behind the counter Everything they have is addictiveLove the spacious seating and crisp but comfortable space

I've been wanting to stop in for a few months now. I've been going to the Shatila in Dearborn on Warren Ave (which had relocated from Schaefer Rd) basically my whole life. This Dearborn Heights location is a bit closer to home, we drove past and stopped in for the first time Sunday evening. It's a beautifully designed restaurant, but the way it's run is chaotic. Normally, at the other Shatila, you walk I'm and take a number and wait for your number to be called. I looked all around for the ticket machine, I did find it in the corner, empty. So, the way it's set up is a counter for Arabic sweets (pastries, manages, mini meat/spinach/ cheese PIES, kanafeh, a section of baklava (which they're known for and what I typically compare all baklava to). They have a coffee station, a French pastry/ cakes, etc.. (In my opinion, these French style pastries are pretty, but don't taste as good as they look. You go to Shatila for baklava and kanafeh). Then there is an ice cream section, Shatila makes their own ice cream, which I hear is great. I only gave a 3 star review of this location because it was s ok disorganized. There were no numbers to pull, people seemed to be standing all around, waiting for an employee to approach them. There appeared to be several employees in the back, the ones up front were sort of milling around and I could see that not many customers were being helped. Lots of young employees. Finally, I went to the cashier and asked if I could order a piece of kanafeh to go, he told me to stand over there (he pointed in the general direction). We were doing that, and nobody helped us. So, we go back over and waited again, I believe a person that came in after we did, was helped before us. Anyway, we finally got waited on. It was frustrating and disorganized. So, if we wanted ice cream, would we have to stand over there, wait for a person in that area to help us? Then, if we also wanted coffee, would be have to wait near that area? What if we wanted pastries, we would have to wait again in that area? No sense of order, it seemed like more training for employees was needed. They needed to utilize the number system. The kanafeh was decent, it's usually better. Maybe the experience left me with a bad taste in my mouth.

This was my first time here ever and the service was amazing. The cake that I got was so delicious and I loved the ice cream!!! Thanks to Mo who helped us and was super friendly. The inside was beautiful I definitely recommend to check this place out! I will be coming back!

Shatila is a place to get fresh Lebanese desserts for sure, and while this location does not appear from the outside to be elegant, they've done a nice job designing the interior. The pastries all looked fresh and delicious. I really wanted to taste the Raspberry Baklava as the counter help assured me it tasted like raspberries. It did not. In fact, I didn't even finish it. But the Kanafeh was perfection.

This was our first time at this branch of Shatila. We've been to the OG many times before when my husband lived in Dearborn Heights. This one is so pretty and it feels so much less chaotic than the other location. Staff were very nice. We picked up an assortment of baklava and also our favorite kunafeh. Everything tasted as good as we remembered.

Beautiful location and ambience but the pastries I chose were not great, and definitely not fresh. It's as if they took on the flavor of the cleaning products because although I chose different pastries they all had a very similar stale aftertaste to all of them. I was disappointed

It was a favorite for cakes and pastries 15 years ago. We went back and were so excited to find the same quality. Best Baklava I have ever tasted.