Select Smoke Shop

Terrible customer service. Before this incident I was a regular customer most Friday's. I bought a glass piece on a Friday for a gift for a friend. When I got home, and was cleaning the smudged up piece they display on their shelves. I noticed a small crack in the glass. The store is close to work but far from home. So I waited until Tuesday to resolve the issue. Rather than take the product back and report damaged merchandise to their supplier. They blow smoke up you a$$ and tell you all sales are final. Their supplier won't return it or believe it was damaged on arrival. Blah blah blah. Offered me a discount on more of the cheap glass they sell. I declined and took the broken piece with me. The way I look at it. It only cost me a cheap $30 piece, that they pay $10 for. To realize what bad business is done here. I've spent hundreds of dollars in here since I worked in the area. From now on I'll take my business down the road to wild bills or the hazel park BDT. Better quality, because they have better buyers who know a thing or two about the products.

I've stopped by a few Select Smoke Shops in the past and our experiences have been without incident. However, ever since we found out the owner, Noor Kestou, was responsible for the warehouse that exploded in Clinton Twp. in March, killing a 19 year old kid, I don't think we'll be back. Especially after Mr. Kestou was arrested trying to go to Hong Kong on a one way ticket that didn't include his wife or kid. Pretty scummy.

I dropped in out of curiosity because I wanted to start vaping. I got expert, friendly and patient advice for a starter kit and what nicotine level would suit me. I'll definitely be a regular customer, and highly recommend them.

the dude named laith is hot. he is very helpful tehehehe