Rio's Coney Island

I ordered a chilly cheese fries and this is what I received chilly is old no cheese nothing poor customer service

Really bad customer service and bad attitude. The employees were busy chatting and had zero attention towards the customers. Some doordash drivers came for pick up and the employees were standing idle but they asked the drivers to come inside to pick up the food. Shame on these people for making the life difficult of hardworking people who are trying to make a decent, respectful income. They could have easily handed over the food from the drive through. That's a new low of a business. I will never dine at a place were people are treated with such disrespectfulness

How do you mess up cheeseburger and onion rings.... soggy bread, bland taste and just all around nasty!! They made my fiancée's DoorDash lunch to work a nightmare. Listen... you can't be dead smack in the middle of the hood on the east side and Muck up people's orders. If your customer/patron put special instructions asking for minus lettuce and tomatoes uhhh.... that's what they mean! No one takes the time to say or type specifics to get the opposites!!

I have eaten here 3 times now and every time is the same. Great friendly staff, knowledgeable waitresses and good food. I have had the coney's and the hand dip fish sandwich. They are both very good. Building is fairly new and looks great both inside and out. The bathroom was cleaner than most coney islands.Get here by 3pm if you want to eat inside orherwise you have to get it to go. They let you sit inside after your done eating if you just want to relax, do homework, talk or woek on your computer. Nice and quiet. Nice job guys.

Don't bother calling ahead or ordering via delivery app, it still won't be ready when you get there. I waited 20 minutes for an order that I placed 20 minutes prior, only to receive charred hash browns and stale toast. I figured the first time was probably an off day so tried again and the same thing happened and somehow my order not being ready was my fault, the young lady at the window was quite adamant about that. She was also very adamant when she demanded that I come in instead of using the drive through. I preferred using the very convenient drive through because both times I was greeted by the weed smell long before either of the ladies bothered to look away from their phones. But at least I was acknowledged I guess.

If they wouldn't give you stale bread for toast and burnt potatoes for hash browns it would be okay. I've been often enough to know their bread is NEVER fresh! They even have the nerve to serve the heel of the bread as your toast.

Thank goodness for phone alerts for your cards. The drive thru cashier felt she deserved a $5 tip and decided to charge my card $5 more than the initial total of the order on my receipt. Stealing money from a customer is the best way to lose the chances of that customer coming back. 8/28/2023 around 2:20pm

Ordered an $8 strawberry waffle thru Uber eats, very disappointing to find soggy waffle minus the effen strawberries. UghThe KoolAid is the only reason gave it 2 stars instead of 1

Servers attitudes are beyond terrible they rush you at the speaker like you not supporting them smh food terrible over priced quality is very bad! We have to do better.

All of the food was nasty asf. The worst coney in MICHIGAN. I literally vomited in my mouth when I tried to chew the food. Carl's Jr has more to offer than this horrid "establishment". I pray to God they close for good asap!