Madam

Missed my reservation time at a resturant down the street and actually randomly stumbling upon this Gem. We were greeted at door, they didn't have any open reservations but they still were able to seat us and serve us. Excellent vibe, live music , waiter was helpful and knew the menu very well. Food and drinks were wonderful as well .

While the food and the server were both acceptable, the overall service cadence was extremely disappointing. We were there for an hour and a half and had maybe three minutes of actual interaction with our server. After seeing multiple other tables left waiting for long stretches, we opted to skip courses entirely.The excuse of being "busy and understaffed" might work at fast food joints, but when you're charging premium prices, premium service should be expected. The food itself was fine, but nothing about it stood out enough to make the experience worth it.I left feeling underwhelmed, and unfortunately, I have no desire to return. This place may be highly rated, but my experience didn't live up to those expectations.

Our first visit was for their Thanksgiving buffet ... and we had a 2-Star experience.The recurring problem was running out of various items. Examples:- Seven of us waiting for empty plates to begin the buffet. Staff did not notice. When I brought it to their attention, she returned with three plates for seven people.- Squash soup was oddly seasoned. I was among the majority that did not finish it.- Out of spoons at the soup station.- Mixed greens salad was down to scraps- Corn casserole, empty.- Dressing was kind'a hidden, not a featured dish and easily missed. It had cooled and dried out.- Turkey that was being carved was down to a small-ish lump and as dried out as the Sahara.- When it came time for dessert - pecan pie and carrot cake was MIA. Apple pie was unremarkable.- Quartet had a good mix of music, but was too loud for me.Will I return? Not for a buffet, but I am willing to given the restaurant another chance.FWIW; the culinary dept at Henry Ford Community College had a better buffet and service for 20% of what I spent at Madam.

The ambience at Madam is beyond compare. Very opulent from the drinking glasses to the silverware. The food was delicious-much improved than when we first visited. Service was attentive, friendly, and very efficient. Loved the birthday celebration cake

The ambiance was nice; quiet and chic. The service was okay. She was dry and just not interactive enough for a waitress. The food was really good. I ordered the omelette and added peppers, mushrooms and chicken sausage...amazing! The mushrooms were delicious and the sausage very tasty. The sourdough toast was also delicious. My girl had the burger and she stated it was good. Seasoned and nice flavor.

We've come here for both dinner and brunch and each time it has been amazing! I love the delicious food here and they have such an amazing variety. I also really enjoy the cocktails which if you don't have time to dine in, you can just stop over at the beautiful bar. There's a lovely ambience in the restaurant and it's perfect for celebrating a special occasion or just enjoying a good meal with friends and family. The service is fantastic and I look forward to going back soon!

I have not dined in downtown Birmingham for years now, spending time with friends either in Detroit or at restaurants closer to home. So it was a treat to make my way to Birmingham, a stop on my way to Somerset. It has been so long that even the Daxton Hotel, in which Madam is situated, did not exist when I was last here.The spacious restaurant is beautiful, almost a continuation of the lobby, although the space is clearly marked off. I loved the two-story ceilings, light fixtures, and furnishings. The restaurant was empty when I got there but filling up by the time I was done with the menu.I liked that the menu contained some distinctive items, including Forbidden Rice, muhamarra, beet tortellini, and salmon risotto, allowing us to discover new flavors. For the starter, I went with an appetizing mushroom ravioli, served with chili oil and pea leaves. I also had the seared scallops, served on pumpkin mousse, both of which were delectable.I generally don't comment on prices. However, the prices here are much higher than expected, even for a higher-end hotel. Service was friendly and professional.

I came here because it was a friend of mine's special day. We were warmly greeted by the valet service who properly took our car and parked it. When coming inside the restaurant area you will forget that this is also a hotel lobby. We made our way to the to check in for our reservation and we were told we had a few minutes before our table was ready. Once seated, we were quickly greeted by our waitress and took our drink orders afterwards she took our food orders and we waited. Usually at restaurants your drink comes first. However, since they were very busy, our food came before our drinks did. But when I received my meal, it was the wrong order. Once I told him this is not what I ordered they looked at me crazy. Five minutes later, the waitress realized she put in the order wrong. 20 minutes later I receive my right food. I order the bistro steak. The steak was cooked well, but however, it lacked flavor. There was no seasoning whatsoever on it. The french fries were very good but the zip sauce that came with the steak also lacked flavor. However, the calamari was very good, and my friends stated that her spicy chicken slider was very good also. However, I will come back to this location to try other things on the menu and also because the ambience is beautiful.

We came here for a nice, relaxed dinner on a Sunday evening. It looked very slow as we entered at 6 PM but gained steam later. The room is just off the Daxton Lobby, and is very sophisticated, open, bright, and minimalist, with full windows all around. So much daylight on a summer night that it felt more like lunch. If you want clubby and intimate, you would be better off at Hyde Park. The food was very good. We had the smoked red pepper appetizer shared between the 3 of us, followed by mains--flounder, scallops and tortellini. All very tasty. Portion size on the smallish side, maybe to encourage soup/ salad courses that we skipped. We did share gellato for dessert. Drinks were also very good. Our server gently guided us past the house chardonnay to the Frank Family chardonnay by the glass. A really good decision and nicely handled. In general, service was the best festure of the restaurant. Attentive without hovering; friendly and chatty without being intrusive. Very very well done.Prices are kind of on the high side. That, combined with the light bright room with huge windows all around, make this a four, not a five.

$50 for meh.Had to wait for order to be taken and to be able to get checkFood was MehIrish coffee was cold