Jalapeño's - Clarkston

I go to Jalapeños Clarkston all the time.... so disappointed in the new waitress and her attitude. I normally let things go but this time I just can't because she was so disrespectful. So disappointed with our service tonight. There was a new waitress that took our order. First off she did not know what draft beer was when my husband was ordering. She had to get another waiter and he knew immediately. Secondly when i ordered I stated no cheese and no dairy and ordered a combo#3. I restated no cheese after going through all the combo choices again just to make sure she understood. Well the meal comes out with sour cream on the tostado and cheese on my beans. I informed the gentleman who brought it out that it had cheese and dairy on it. He kindly took it back and said he'll fix it. The guy,our waitress and another guy waiter who we normally have all went in the kitchen. Our waitress then comes out to our table in total disrespect and said I didn't say not to put cheese on it and arguing with me in front of my family. My husband commented that he also heard me say no cheese and dairy multiple times. She tells him he's wrong. I went up to our normal guy waiter and told him the issues and that we would be leaving. He didn't seem surprised so I'm assuming this wasn't her first issue. I've never left a restaurant like that but don't plan on going back if they keep her as a waitress..... total disrespect and not representative of what Jalapeños has been in the past. It could have been handled in a professional way by simply replacing the food or stating sorry I forgot to place the order with no cheese etc.

Good size portions. Service is usually quick. Only a few draft beers. Not a huge fan of their salsa but quac was good.

Came here with a group of 8 and had a great time! They were very accommodating and kind to our group.Very affordable and delicious food.Fun atmosphere / small space so I wouldn't recommend a group of 8 but they were so kind about itI plan to return!

Yummy food and great service! I've only been here a few times but it's always been a good experience. On my most recent visit I ordered the pollo Ranchero which was very filling and enough for 2 meals. My only complaint is that the drinks are a bit pricey - my small margarita (not top shelf) was $14!

Hands down best tacos I've had in years! Chips are greasy and hot and the salsa is on point!

Staff is generally uninterested in meeting the needs of their patrons. Dietary restrictions are not adhered to and no apologies offered for errors. Salsa is good.

Delicious food, margaritas and service is always great!! I highly recommend this place.

Bland food, slow service & none personable staff. The ambiance is cute though. Better off going to Honcho, Sage brush or Rio on Main.

Great service. Two of us have to eat gluten free, so plenty of options. Big booths, and plenty of room for larger gatherings, but also good for a date night. Portions are pretty good, price is similar to other local restaurants. I would recommend Jalapeños to a friend.

Very disappointed!! Waited 10 to be recognized. Another 10 min to take our order. Then 45 minutes later got our food. Then waited for bill to pay. Food was fine, but my friend had to leave so I ate alone. Also, we were charged for chips. This is not the first time I've experienced this at Jalapeños. There must be new ownership in the past 4 months. It was always pleasant and quick in the past. Not sure if I'll ever go back.