Frame

They deleted my review, from 6 months ago that was quite unfavorable. We had a terrible meal at Frame that was way over priced! $35 for fried rice! All 3 couples were shocked at prices that were not on the menu.

I decided to try a frame pop-up because I saw what looked like a pretty damn good menu for a "May the 4th be with you" Star Wars event. It was a cool event under the big tent behind framebar, which they transformed into the "Galactic Traveler Lounge"... there was even a hot Sith waitress in there too ; ) The food from the guest chef was delicious. The drinks were really really good and I think the bartendress is the resident for most of frames events.This event cost me many galactic credits, about $120 including tip in US dollars for just myself for a 5 course meal and two drinks. Is that expensive? Hell yes. Do I find myself saying that in most reviews? Yes I do. Is this probably a new normal in eating out now? Yes it probably is. Bottom line, check frames website for a menu and themed night you think will be cool and go for it. It's a special occasion, once in a blue moon thing to do and an enjoyable thing to do with friends or a date.

Came to Frame on a whim for their farmBAR menu from Grand Rapids chef Evan Edwards. Food was great and creative. Lots of interesting combinations. The nature of Frame is rotating chefs and menu, so today's menu was unique and delicious. Service was strong and friendly with attention paid to food allergies and dietary restrictions.

Absolutely love frame events. We are hoping Star Wars makes a return. We have attended the Game Of Thrones dinner as well (did not realize it was not costumed so that was a surprise lol) The guest chefs are absolutely amazing. The only thing I would hope for is a closer to Ann Arbor event, we love coming out but the drive can be tricky. The food and drink pairings are always amazing and the staff is very kind.

Tonight was my first time at Frame! A friend and I went for the Val's Pizza pop-up. Originally we were scheduled to go for Khana last week, but due to the weather, we emailed Frame and asked if we could go today instead. First off: definitely book a reservation here, I didn't see too many walk-ins but I think they did have one or two open tables. Depending on what event/pop-up you attend, your price may vary, but ours was $25 per person, which was deducted from our bill at the end of the night, and a $3 processing fee. We started off with drinks - I had the Basil Vodka Collins and my friend got the Fig Vespa. We actually ended up switching drinks because hers was much sweeter than mine, and I prefer sweet drinks. We had seen photos of focaccia on Val's IG page but unfortunately they didn't offer that; they did have breadsticks, so we got that, but I was not super impressed with them.HOWEVER. This gets its own line ... the breadsticks came with TOMATO BUTTER, and I'm not even sure what was in it, but it was freaking delicious. And this comes from someone who hates tomato soup/cold tomato products. For pizzas, we split a White Pie, with prosciutto added, and the VP special. I thought the VP special was fine but not fantastic ... it had hot honey on it and I couldn't really taste it, which was disappointing, because honey on pizza is usually very good. The White Pie, though, was great, and I highly recommend adding the prosciutto.We finished with the handmade chocolate cannoli which was surprising - both in texture and flavor - and very, very good. The menu says it has chocolate ricotta, marscapone, lemon, and cinnamon sugar, and its shell was very delicate and more like a churro than any cannoli I've had before, although my friend says cannolis are supposed to have more delicate shells. Overall, everything was very good, although it was a bit of a pricey night - after the $25 deposit we each paid, our bills were $20 each, so after tip it ended up being about $29 (+ the $25), for a total of $54 each. However, that was with breadsticks, dessert, two pizzas, and one alcoholic drink each, so I guess it's not too terrible.Some general Frame tips, since as Tiffany (other Yelper) pointed out, the menus change weekly/monthly:1) Frame doesn't have its own parking lot - you can park either on the street to the right of it, OR you can park in the Mabel Grey parking lot next door (that's what we did, at least - not sure if MG allows it, technically!). 2) Check the website for all of the upcoming pop-ups, as they are all pretty different.3) They do cooking classes there too, and I was wondering where they were holding them - until I was waiting in line for the bathroom, and someone left, opened a door which looked like a painting, and I saw one was being conducted in that room! Completely different vibe than in the regular Frame part where we were sitting (low/romantic lighting in ours, fluorescent lighting in theirs, haha), so that was pretty interesting.Overall, very nice experience at Frame, and I hope to return for either a cooking class or another pop-up!

First off, we booked the Alice in Wonderland event for dinner. Upon making the reservation, we were asked about dietary restrictions or allergies. I immediately replied that there was a party member with a dairy and lavender allergy.Upon arriving, we were confirmed by the wait staff that there was an allergy. Everything seemed fine, per an establishment of this nature. As the second course was served, the allergy patron was served the third course as the second course was unable to have the allergen removed. We thought that for the price, and for the type of establishment, serving the same course twice was a bit tacky, especially since allergy information was shared over a month in advance, but ok, we'll roll with it.When the third course was brought out, the allergen patron noticed that her salad looked different this time. Immediately the waiter realized he gave her one with the cheese spread. Had the allergen patron not just had the same exact dish, she never would have known. We understood mistakes happen, but were disappointed that we had to catch the concern.When the fourth course is brought out, the allergen patron is AGAIN served a dangerous dish, that we had to alert and catch the waitress that put it out. At this point, I stood up in frustration, and demanded to speak to a manager. At this point, I am approached by one of the staff, and he asked what was wrong. I requested that we speak outside. We stepped out of the tent to not disturb other guests, and I explained the whole situation.At this time, the staff member (whom I later found out to be Sean C., the food and beverage director) tells me that Frame does not offer any menu substitutions. After some more discussion, he offered to help us at a later time to find a better event for us. I later approached him again and asked how, if they don't offer substitutions they can ensure the safety of their patrons. He told me then, that all the information was available when we made the reservation. Still frustrated, and completely not willing to risk our health or a trip to the ER that night, we left before the event was over.Upon returning home, I pulled up all the information, the event description, menu, and all correspondence. There is nowhere that I found on the menu or event information is a full ingredient list or allergen warning. In addition, There is nowhere that I found that says there are no "substitutions". Apparently, as customers, we are all expected to know if the chef used butter in her pan or oil, and which type of oil that was, or what items she added in to the parts of the dish.The irony, is that Frame made the substitutions. Course 3 for course 2, Course 3 with no cheese spread, course 4 with pasta in place of grits with cheese in them. The problem for Frame is that they couldn't deliver the right plate to the right table, and then their excuse for that was that they don't offer substitutions (or apparently provide a full ingredient list or allergen warning menu).Based on my experience, I can't understand how an establishment can run this way. It's my opinion that if the policy is to not allow substitutions, then they failed at properly informing the public about allergen exposure at their establishment. Even when they did try to accommodate, their staff was unable to deliver the proper dish twice without being told by the patrons. At this point, I have to believe that the stated policies are more about avoiding any responsibility, than any real documented and enforced policy. I don't know if Sean C. fully knew what he was talking about, but I can find no information communicated through reservation or website that confirms what he told me at the event.TLDR: I paid $268 for my guest to almost be poisoned twice by giving them the wrong plate, and a company Director pretty much said, "Oh well". If you have any dietary restrictions or allergens, avoid at all costs, they act like they don't care about your safety.

Don't let the reviews fool you because the rating is dependent on the pop up that's in place. Last night, I went for the New Orleans themed dinner and it was delicious! The chef was courteous as she walked the floor and the staff was great. The only challenge was the chef was running a bit behind so our 830 meal was served around 9:15 and I'm still not sure if I understand the gratuity since the place charges 18% facility when booked that I thought was gratuity but turns out it wasn't.

Great New Year's celebration at Frame! We reserved the late seating (9:30 pm). Upon arrival, we were escorted to our table in the back. A string trio was already playing pop music. The bar was open behind us, and we each tried a specialty drink. After all the guests had arrived, the staff pulled open the sliding wall to reveal the kitchen and another wall opened to the wine bar. Service was well-paced and friendly. The courses were excellent, with the husband/wife team who were previously at Bacco. Each course came with an introduction from the chefs and a description of the wines from the sommelier. Highly recommend!

A friend and I have not been able to continue our Fried Chicken Odyssey during the pandemic - we had only seen each other twice, briefly, over a six month period. However, she found a creative way to celebrate my birthday and satisfy our mutual fried chicken cravings.For a short period, Frame offered a fried chicken pop-up. A bucket of fried chicken with yummy fixings was available for at-home or on-the-patio dining. For the latter, picnic tables placed apart from each other, and plastic partitions were set up to help guests feel comfortable. As we waited, the delicious fried chicken aromas wafted from the kitchen teasing us with the promise of a great meal.After a brief introduction where the host and the chef spoke about this and future events, buckets of chicken and trays of sides arrived at our tables. We each had 4 pieces: a thigh, a leg, a breast/wing combo, and a breast. The chicken was marinated in McClure's pickle brine prior to coating and frying. As a result, the chicken was juicy and tasty, and the coating was crunchy and perfectly seasoned. We were so happy. My friend enjoyed the old-fashioned potato salad; I liked the coleslaw. We both loved the peach cobbler with a scoop of Ray's ice cream. It was such a wonderful way to catch up with a friend. The weather was pleasant; it was a perfect September evening, just slightly cool. Gas lamps helped to keep us warm.Service was quick and professional.

Now that I've been to two Frame events -- I figured I'd drop some tips on Yelp! I'm not going to review the menus/food/chefs because well it changes with each experience. *When you arrive, you enter through JoeBar & usually VERY promptly @ your seating time, the beverage director will open the door (it's the door near the two WCs) and call folks in to seat them.*Three long rows of tables - depending on the event, you might be pretty packed in so get friendly with your neighbors (or don't!) *Usually once you're seated, there's about 30 minutes where the servers take drink orders etc. SO plan accordingly -- eat a snack before if you're at a 8:30pm seating because you're not going to eat until at least after 9pm. *Speaking of drinks, they typically only have 1 bartender for the event so it may take a while for your bevvie. I also recommend that you pay for the beverage pairing (you can buy one and share!) because they have a la carte options but often times the set beverage pairing is NOT on the a la carte menu. *If you're a bit of a grandma like me, opt for the earlier seating. In my mind, the first seating is under the time pressure of finishing within 2 hours because they have a seating after. If you go to the last seating, there really isn't that urgency. Most recently, I went an event with a 4 course menu that took nearly 3 hours....WHEW.*Generally, getting ahold of the folks at Frame is pretty difficult. For one event, I had to change the day. There's no phone # anywhere & I tried messaging them on social media as well but that didn't work. Once they FINALLY responded to my email, they were super helpful BUT it took a while to actually get a response to my email. I appreciate Frame bringing amazing experiences to the mitten. I will continue to frequent as long as my wallet can support it!