Burger 21 - Novi

Seems like there are a ton of burger options across the spectrum in this area. This is a good one. Quality and portion size were what you'd want and who doesn't love a sauce bar.

This place is in the same plaza as 5 Guys and we went there first. The people in 5 Guys were rude and the prices are nuts for a small burger so we didn't order. Walked down to Burger 21 to give them a try and are happy we did. Such friendly staff and although the prices are about the same, Burger 21 burgers are larger and hand pressed. Juicy, cooked perfectly with crispy bacon and a buttery, toasted bun.The sauce bar is on point and free!! Yes! Ranch, chipotle may, Szechuan ketchup, their signature 21 sauce...all amazing and free!The fries were a little dry with not enough salt but good and worth it. Huge portions and wonderful people. We will be back!

Friendly service and yummy burgers. I ordered the black bean burger . Overall satisfied with my order however next time I will opt out of the tomato spread as I found the tomatoes to be not ripe . I was able to scrape off the tomato spread and add more of their signature sauce instead. They have a variety of sauces and they are self serve! I thought the marshmallow sauce was interesting. Food came out and was brought to our table by the kind workers. They checked on us throughout our stay and made sure they addressed anything needed. The only reason I am removing 1 star is because it is pricey. 2 burgers with fries and drinks plus a kids meal ran us $50. I would still go back as they are running a sale on Tuesdays or Wednesdays I can't remember but all burgers are $8 I think.

Black & Bleu Burger from Burger 21 in Michigan.Service was good not many people here on a Saturday evening. Kids Milkshake $3.29 Fries were just OK

Food was good but the price I just can't get past! Kids burger and fry and a cinco burger with side of pickle chips was $29. The pickle chips came out soaked in grease and just ok......My kid loved her burger....... If the price was a litter better it would be 5 stars

Service was alright, was pretty dead when inside.Kids hotdog was okay, was on a sourdough bunThe slider were good but I think only because of the Hawaiian sweet roll bun, I had to spit a few bites out due to fatty pieces that you can't break down

as a celiac I am very careful of where I eat. Burger 21 is always careful. They ask my allergies, check while food is being prepared, and remember me when I return. Burgers are made to order and requests like extra pickles are honored. The fries are gluten free, skinny and delicious. I have never gotten ill after eating there.

Three stars is generous for what I received. Nothing special about the burger and the fries weren't good at all. I don't mind paying a premium price for good food but the prices don't align with the quality here.

Service was fast, the place was clean, and the employees were super nice! The burgers were super good and there was a wide variety of great sauces. For the price, this is a very good burger place for some good solid burgers and fries!

I could smell the burgers outside and thought I could get a really good burger there. I was trying to explain to the guy why I came there because I couldn't find just a regular hamburger. The guy kept cutting me off. He was kind of short with me like he was in a hurry, even though there were only two people there at the time. I don't know if it was my southern accent or if he got irritated because I was taking too much time. I'm an older person and I do that. While I was waiting for the burger, a guy from the back came to the door and leaned out and looked at me and went back. I don't know if I was irritating the guy or what. Now I'm sitting here staring at this hamburger afraid to eat it. He did not seem like a happy person and did not want to be my friend.