Xoom Furniture

geeat deals at xoom furniture best prices in town i bought a queen bed that was $200 cheaper than any where else

Thank you Moe for your phenomenal customer service!I can't wait to return for another amazing piece of furniture.

I really wanted to like this place. I reviewed the recent comments and they were all mostly 5 stars so we headed that way. When we arrived on 2/21, Angela was very friendly and had great customer service. We looked at several dining room tables and the one we wanted was unfortunately on back order so we continued to look through their catalogs. I found a beautiful dining room table and chairs set but was way out of our budget. Of course there were plenty of furniture stores in the area and we could have easily walked away to continue searching for a dining table. Angela was flat out honest with us and stated she did not want us to leave to buy somewhere else. She said she wanted to work out a deal and see if she could knock some of the price down with the owner. So a hundred dollars was knocked off... From 2100 to 2000..? Ok fine. Whatever I wanted the product because I liked it and paid cash for it along with a huge standing mirror. The total was a little over 2600. Including 150 for delivery. We were told our furniture would be delivered within at the next 2 business days. We were told as we were leaving that after we get our furniture that if we left a review we could come back and pick up our "gift". Maybe that's why the recent 5 stars? But after we paid our money it went downhill from there:2/23- we received a call from Angela stating the furniture we paid for was on back order and won't be available until the first week of March. Really? But we were told the original table I wanted was on back order while we were in the store (which was much cheaper btw) why weren't we told about the one we paid for being on back order?? TIME IS MONEYFirst week of March went by... No furniture... No one called to update on status. We called after a week had past and Angela answered but was not able to provide a status update and asked to call back tomorrow to speak with a manager.. I found that weird.The next day we called and spoke with Yvonne, she said our table had arrived and that it could be delivered tomorrow between 4-7pm.Now the next day at about noon I get a call from the delivery driver with windy noise in background saying he was on his way and will be to my home within the hour. I told him I was not home and that I was told delivery time would be between 4-7pm. He said ok that was fine and will deliver between those times. At 255p he texts me to say he will be at my home at 330p to deliver. Before I could respond to text within 5 minutes he calls and say they are there at my home! .. I said again, I am not there yet! He then asks me if they could jst leave our furniture in my neighbors garage.. Ok now I'm heated.. I said NO YOU CAN NOT! And stated I would be there within 15min..When I got home all of my furniture was sitting outside in my driveway! When they saw me pull up they started preparing to pick up the items to bring them in.. I didn't notice until after they left, mud was also tracked on my carpet from their shoes!! I called the furniture store the next day to report this horrible experience and was told no one was available and that I would get a call back that same day... No one called back. Till this day.. No one has follow up with the whole experience. After my cash was taken customer service ended.. I would not recommend this store to anyone!

I had a wonderful experience at this store. Mo and a lady ( sorry i don't have her name) were so helpful and attentive. I appreciate how I was acknowledged even though they were with other customers. I walked in with a budget and they were very knowledgeable and happy to assist. Mo took his time with me to make sure I had the perfect mattress to support my back issues. My bedroom and mattress set were delivered on-time and in perfect condition. I love my bed! I feel like I'm sleeping in a 5star hotel bed every night! I would recommend this store for all your furnishing needs. Items on the showroom floor were absolutely beautiful and reasonably priced.

I had an amazing experience here! I bought my dining room tables and chairs, bedframe, box, and mattress from this place and the customer service was great! I looked at bigger stores like IKEA & Costco but this is where I got the best bundled pricing and the personalized experience. I truly recommend this place if you're furnishing your apartment or home!

My bf and I were on the market for a new bed frame. After finding the perfect one at the Dump only to be told that they were sold out and that that frame had been discontinued, we were a bit let down, especially since it was such a great deal. That is, until we accidentally meandered into this place (we were attempting to go to a furniture store across the street from here, but made a wrong turn. Traffic made us give up on that other store and we were like, "What the hell, let's go into this blue building").The staff was extremely helpful. The showroom is pretty small compared to the Dump and other furniture stores, but the sales lady offered us catalogs to browse through, which gave us nearly endless options. Turns out most furniture comes for the same manufacturer. We explained our situation about the bed frame we had seen at the Dump. She asked us a few questions about the color and style then was like, "Was it this one?" Then she pulls up the exact same set that we saw at the Dump on her phone. They ended up price matching the set for us (Frame, dresser, night stand for $699, retails at $1500 originally). They ordered it for us then had it delivered to our apartment and assembled for a reasonable price. The delivery guys were on time and efficient. They cleaned up after they were finished. We had a great experience with this flexible company and will gladly do business with them again.

Stay Away! After seeing an amazing price on a furniture set on Craigslist we called to confirm the price because at $699 it sounded like a great deal having been quoted $1000 from a different store. We didn't want to waste our time, and that is exactly what they did. After arriving we were told the item was back ordered and the best price they could do was $1250. So you know the saying if it sounds to good to be true it probably is... Totally applies at Xoom furniture. It's the classic old bait and switch. Be warned the great prices will seem to entice you to drive like we did... But you'll remember my warning once you get there and are disappointed!

This place gets an A+ for the following:-It had furniture I liked/wanted/needed-The price was definitely affordable-It was exactly what I expected and then someI have read all of the reviews about XOOM on this page, let me explain my experience. I did not purchase an entire bedroom set or wait for weeks for a headboard. I purchased 2 bar stools from XOOM, was helped by Angelica, who was very attentive and then met Mo, who was very personable.I expected to walk in, see cool stuff and leave with the 2 bar stools. I did exactly that. I don't know what to say about anyone else's experience, but if you're looking for a place to get some cool furniture, pick it up and go, I would strongly recommend coming to XOOM.I'll definitely be heading back for a coffee table and night stands!

They have so many options to choose from, been a loyal customer for over 10 years, prices are reasonable the delivery was smooth and they always do a great job

I had a really good experience with Xoom. I purchased my sectional from a catalog on their website and had never seen it in person. Mo was able to answer all my questions and keep me updated through the process. The financing process was smooth and delivery was smooth as well. My boyfriend was interviewing from home at the time of delivery and they removed packaging and set up in the hall to keep the noise down. They were so considerate! I really like the sectional and it seems to be good quality. Also, one of the best parts was that I ordered and had my sectional delivered in less than a week! Comparable sectionals at other companies were quoting at least 5 weeks for delivery on the low end, some were saying several months, right now due to the pandemic I assume.Also Mo checked on me after delivery to make sure everything went okay. Happy customer