Whiz Kid Learning Center

As of October 4, 2022, this daycare has officially been shut down by the state. I received an email on this day at 5:28pm as I was pulling into the daycare to pick up my children. It's been almost 7 days since the center closed and no one is getting back to me about the refund of the tuition I paid. We were given no explanation as to why the daycare closed. In the email the director lied and said she didn't know why, but when she got more information she would let us know. I know this is a lie because the daycare AND Ms. Ibrahim were BOTH on probation by the state. Ms. Ibrahim wasn't allowed to step foot on the daycare premises at all, and had several violations against her. Something had been going on for quite some time and the parents were left in the dark about it all. I came into the center a couple weeks ago to sign some paper work and saw a sheet hanging up advising the center had been on probation since October 2021. When I asked a teacher about it she nonchalantly said oh it's nothing, it was just an issue with a teacher. My husband and I had already discussed taking them out this daycare because of other issues of neglect and unorganization, but this was the LAST straw. If you look on Texas health website,https://www.dfps.state.tx.us/Child_Care/Search_Texas_Child_Care/CCLNET/Source/Provider/ppComplianceHistory.aspx?fid=1316390&tab=2 , you will see the scary long list of violations and the confirmation of the center being on probation. Parents PLEASE check this website before taking your child to ANY daycare. I'm glad this place got shut down because the director Ms. Ibrahim had an evil user spirit and treated her employees poorly. I witnessed the way she talked to the BLACK teachers and she was very disrespectful. The teachers themselves said Ms. Ibrahim was racist. Just look at her responses to the negative reviews on google! I can only imagine how she treated the children, she probably talked to the students the same way. The turnover at this center was alarming. Every month my child had a new teacher and no one would ever introduce themselves, so I never knew who my children's teachers were unless I asked. The only one that was consistent was Ms. Jackson who we loved dearly and my children loved her too. She also put in her 2 weeks notice because of mistreatment from Ms. Ibrahim. This center lost a lot of good teachers due to the director,  Ms. Jones,  Ms. Tamika, Ms. Paige. Honestly the center went down hill once the teachers I just listed quit. After this, the director just started hiring anyone off the street it seemed like. They all looked young and ghetto, had ZERO communication skills, unlicensed, didn't introduce themselves and clearly unqualified to be dealing with children all day. There were always new teachers, and no one ever asked for ID when parents were picking up kids. They would give parents the wrong child, leaving children on the school bus. There was talk about one of the teachers abusing kids, so she was forced to quit. I don't believe any of these teachers were properly licensed and certified. If the teachers that work there are telling you to leave due to countless issues, then you know something is wrong. My children were given to me constantly with runny and crusty faces, hands dirty, clothes peed on. I'd go home and change them and would see crust in their diapers, looked like they werent wiped well at all. They would come home with random scratches and marks and no one at the center could explain how it happened. They had too many students per teacher and there was clear negligence with the teachers. My children didn't learn much attending this daycare. I regret not leaving sooner. I pray this center NEVER opens again and that Ms. Ibrahim never works at another daycare in her life.

My family was with this facility almost 3 years so obviously there is some good. However I will warn that its only for a time. I'm not going to air everything but I will urge you with so many other choices, choose elsewhere. The manner of communication from the owner not only to the employees but also about paying parents to other parents is VERY hurtful and disrespectful. Things are only based off policy when it comes to the monetary. The constant turn over of staff should let you know that there are areas of concern.Choose wisely and save yourself the headaches.

Great place for our kids, our experience has been nothing short of exceptional! Recommend this place to all local people in the community.