The Olana

This venue is absolutely beautiful! We attended a wedding here with the cocktail hour, dinner, and dance all held here. The bride and groom flew off in a helicopter that left from the front lawn of the venue. If we lived in the area we would've definitely picked a place like this for our own special occasion.

Went for a friend's wedding - my first impression is that this is a "hidden gem" venue. Lots of space and rooms to walk around and mingle in. Every room is something different while still being totally picturesque. I have to call out the greenhouse room specifically - this is a great place to get pictures as a wedding guest!

While the location and the building are beautiful the staff and the logistics are terrible. Be aware that the location of the outside wedding is in the direct path of airport. Anytime during the day your ceremony will be disrupted. The staff is very snotty and self important. The food was a C at best and the venue was incredibly hot and not cool in October! Sound system is the absolute worst. Brides beware! This is honestly the worst venue I have been to this decade!

Was here as a bridesmaid in support of one of my closest friends from high school's wedding. From high school together in Seoul, South Korea to this Absolutely STUNNING venue!! I'm extremely happy for my friend! Reminds me of the Netflix series Bridgeton! Lol Simply Beautiful!

I called the venue twice to request pricing for a bridal session (left a message once). My voice message was returned with a text message by two different people one after another. The session fee is $1500 with a $1500 refundable deposit and tax. This venue (Walters venues) can charge $3463.74 for a portrait session but they cannot pay someone to answer the phone. A joke.

Fabulous wedding venue!! Beautiful and elegant facilities!! It was truly a fantastic experience as a guest. 5

WALTERS COMPLETELY LACKS INTEGRITY AS AN ORGANIZATION. The moment anything doesn't align with maximizing their profits, their façade of "we care about you" disappears.If you're like us, you fell in love with their beautiful venues. We loved it, and decided to do our wedding there. But after signing, my fiancé and I's experience with Walters Wedding Estates, particularly the Olana venue, has been nothing short of them taking advantage of us. In the sales process said if anything came up, insurance would take care of us, and assured there was flexibility. But right after we signed the contract, we found out that half of our family couldn't attend on the scheduled date (and that would be been solved simply by asking our family if they could make the date, but since there was flexibility, we didn't ask). Moreover, the bride's brother was expecting a baby that same weekend, and the groom's grandfather had passed away. When we brought it to them, they did not care. We filed an insurance claim, which was denied--contrary to what the salesperson had promised during the sales process. Later, the wedding coordinator (a different person from the salesperson) told us they've never seen the insurance cover anything, including someone dying of cancer. Instead they said we were locked in on the date.Instead of helping us, they offered to move our date up to August, right in the middle of Texas's 100-degree heat, but refused to postpone it as initially promised. Their reason? Postponing would mean losing potential revenue from future bookings. Walters' upper management hid behind the contract, saying, "Sorry, you signed it, and we can't help you." Their upper management is literally trained to do this, which our wedding coordinator (!) told us.They claimed that changing the date amounted to a cancellation, requiring us to pay over 75% of the contract price (about $30K!), plus repaying the ENTIRE purchase price to rebook ($40K to start for absolute bare bones wedding, turns out it's more like $60K if you don't want a DIY wedding). Had they been upfront about their inflexibility, we could have coordinated with our family before signing anything. Instead, they misled us with false promises and left us trapped.Communication was terrible. They're severely understaffed, and it's nearly impossible to get a response. They only reply on Mondays and Tuesdays; from Wednesday through Sunday, you're out of luck because they're busy with other weddings. By the time they do get back to you, it's often too late to take any meaningful action. It's absolutely shocking the complete lack of care the organization has for their clients after they sign.What's worse, we've learned that many other couples have had similar experiences. One of our cousins also dealt with Walters and ended up having to DIY most of their wedding, despite paying $40K for a supposed "all-inclusive" package. They were also blindsided by hidden costs that inflated their budget far beyond the initial agreement. Walters has also been sued during COVID for withholding deposits after canceling people's weddings (check it out, it's public record).Their "all-inclusive" package is a joke. We thought their $40K package with all we needed, but it was actually going to cost us $60K to not have a bare bones wedding!For example, we received a $750 credit for stationery. We assumed this would cover all our needs--signage, invitations, save-the-dates. In reality, it only covered 150 invitations and nothing else, with each invitations costing $5-$7 each, which was absurd. Had we known the true costs upfront, we would have walked away.After this nightmare, we visited other venues and were shocked by the difference. Other places were transparent, responsive, and genuinely cared about their clients and staff. Walters Wedding Estates and the Olana couldn't be more different.We're now in arbitration, trying to get out of the contract due to the blatant misrepresentations made during the sales process. From the beginning, they assured us of flexibility and coverage through the insurance we purchased. But when it came between integrity and profit, they chose the latter.If you're considering booking with Walters or any of their venues, don't. They've been predatory, unresponsive, and impossible to work with. Save yourself the stress, legal battles, and lack of communication. Choose a venue that actually values its clients.

Gorgeous mansion perfect for a wedding venue We really had a great time celebrating my niece's wedding at this dreamy mansion! Lots of space for guests and for taking photos, etc.

The building is magical. The service, food, management, and everything else I' give one start, poor, unprofessional, unacceptable for the money the charge. We had a table for supposedly eight and there were six chairs, the food was not good, they lost our wedding gifts and when I asked the groom he said that he inquired via email, but he is not getting any response. That really leaves a bad taste. It's not the price of gift, it's the principle of it.

Calla was incredibly helpful with the tour and working with us on details and pricing. The venue itself is one of the most amazing properties we have ever seen. We are so excited to get married at the Olana and have had nothing but a positive experience .